★★★★★
CriticalDownhill since change in ownership, lacks consistency between day and night shifts
I will also say that it has gone downhill since it was taken over by LLV. What makes your questions difficult to evaluate is the shift. All in all the day shift is very good but the night shift has some significant staff problems with quality of care. Sadly one of the night aides which is assigned to my mother is horrible with her. My sisters do have video cameras in her room and one night one of my sisters went over when she saw how this person was treating Mom. We have requested she not take care of Mom but have …





