Community profile

The Village at Unity

1477 Long Pond Road, Rochester, NY

Assisted LivingMemory CareIndependent Living

4.229 reviewsvia A Place for Mom

About the community

About The Village at Unity

Situated in the cultural hub of western New York, The Village at Unity offers a tranquil, close-knit atmosphere for seniors in Rochester. With a full continuum of care, this community offers quality independent living, assisted living, and memory care services that allow residents to age in place. This community provides exciting amenities within its walls and easy access to regional resources for seniors. Feel at home with the upscale amenities and friendly staff at The Village at Unity. The compassionate care team seeks to build authentic caregiving relationships with each resident and tailors services to match their individual needs and preferences. The memory care staff utilizes the Opal program to celebrate the unique life journey of every resident in memory care. Plus, this community features an on-site fitness and wellness center where professionals offer physical and occupational therapy. At The Village at Unity, residents decide how to make the most of their time. Savor a well-balanced meal in the dining area, or enjoy lively conversations with friends while sipping on a cup of coffee at the on-site bistro and hospitality bar. Residents can stay physically and mentally active through the community’s signature wellness program, the BrainHQ program, or the Language Learning program. Outdoorsy seniors can admire the well-maintained community grounds, and memory care residents have access to a secure outdoor courtyard. For those who are socially inclined, the community hosts a plethora of exciting activities and stimulating events for seniors to participate in and forge new connections. Feel comfortable and secure in the luxurious living spaces at The Village at Unity! State licensing information To explore the licensing information and compliance histories of senior living communities in the state of New York, visit the New York Adult Care Facility Profiles directory . Related Articles: A Guide to the VA Aid and Attendance Benefit Top 5 Benefits of Independent Living Your Complete Guide to Memory Care

Family and resident feedback

4.2 out of 5 from 29 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★★

Positive

Extremely Satisfied.

Best facility we looked at. I would recommend to others.

ABJuly 9, 2025

★★★★★

Positive

The Village at Unity

Staff recommend move in service was good and fairly priced. Many in-house activities. Landscaped grounds with frequent events in the village green, nice planning for holiday events. Great communication with families.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
LindaJuly 3, 2025

★★★★★

Critical

Not a bad place with room to improve

The place overall is nice. Having said that, you're always going to find 1 or 2 people that are part of the staff that could use additional training. I guess the training would entail something like how to be more professional at work. There are activities that are offered but what would be nice is to have someone to encourage the residents to participate more and leave their rooms. The food is good and the place is clean.

See category ratings
Cleanliness
4.0 / 5
Friendliness
3.0 / 5
Value for Cost
3.0 / 5
Care Services
3.0 / 5
Activities
3.0 / 5
Staff
3.0 / 5
Meals & Dining
4.0 / 5
AnonymousApril 29, 2025

★★★★★

Positive

We were treated very well, and all of our questions were answered

Unity’s sale staff was so helpful and never showed any frustration as some of our questions were asked multiple times. We were shown every courtesy in viewing all areas of the site. Staff that we passed in the hall always made sure they greeted my mom. The facility services all my mom’s needs, from podiatry to a salon. She loves the food and the endless activities offered. I would highly recommend the Village at Unity

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Response from the community

Thank you for letting us know how well your loved one is settling into life at The Village at Unity! It puts a smile on our faces knowing she enjoys the food, the amenities, and our amazing staff. We know choosing a senior living community is a big decision and we are so glad you chose us. Please reach out if there is anything we can do to serve your family better.

February 25, 2025
Sue CFebruary 19, 2025

★★★★★

Critical

Used to love it - not so anymore!

I'm sad to say that I need to write a negative review as things have changed dramatically over the past year. We loved the Memory Care team when we joined last year - they were supportive and understood my parent's interests and needs. Since then there has been a complete turnover in staff. None of the new staff has had training on working with dementia - leads to upsetting and confusing interactions for the residents. Many of the staff are filling in from another area of the facility. All of this while the monthly

See category ratings
Cleanliness
5.0 / 5
Friendliness
3.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
3.0 / 5
Staff
1.0 / 5
Meals & Dining
3.0 / 5
Response from the community

Thank you for your comments. We take your concerns very seriously. The entire living experience here at The Village at Unity is a priority for all of us. All of our residents and our exceptional staff are important members of our community, working together to create a family atmosphere. If you would like to speak again about your concerns on behalf of your dad, I would be more than happy to arrange something. Thank you again for your feedback.

November 22, 2024
SusanNovember 18, 2024

★★★★★

Positive

satisfied

After touring the complexes A Place For Mom set up for us, Unity exceeded our expetations. Beautiful grounds. Bright clean buildings. Many activities. Fine dining options. Friendly staff. Outside areas for each apartment and monthly dining allowance were the most impressive points.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
4.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Response from the community

Thank you for letting us know your experience at The Village at Unity! It puts a smile on our faces knowing that you enjoyed our home, activities, food, and amazing staff. Please reach out if there is anything we can do to serve your family better.

September 24, 2024
Linda AnnlotSeptember 12, 2024

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Public price status
Published starting price available
Last source check
August 2, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Professional Chef
  • Restaurant Style Dining
  • No Sugar
  • Meals Provided
  • Room Service
  • Vegetarian
  • Low / No Sodium
  • International Cuisine
  • Guest Meals
  • Special Dining Programs
  • Anytime Dining
  • Gluten-free
  • Vegan
  • Pureed Meals
  • Private Dining Room
  • Café or Bistro

Health & wellness

  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • Non-Ambulatory Care
  • Incontinence Care
  • High Acuity Care
  • Diabetic Care

Services & convenience

  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping
  • English
  • Spanish
  • Resident Parking Available
  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Uncovered Parking
  • Covered Parking
  • Transportation at Cost
  • Dogs Allowed
  • Weight Limit (lbs)
  • Cats Allowed

Activities & engagement

  • Happy Hour
  • Wine Tasting
  • Catholic Services
  • Dances
  • Christian Services
  • Qi Gong
  • Activities On-site
  • Choir / Singing Club
  • Pet-focused Programs
  • Quilting or Sewing Club
  • Cooking Classes
  • Wii Bowling
  • Bible Study Group
  • Cooking Club
  • Men's Club
  • Educational Speakers / Life Long Learning
  • Stretching Classes
  • BBQs or Picnics
  • Cards / Pinochle Club
  • Birthday Parties
  • Devotional Activities Offsite
  • Holiday Parties
  • Walking Club
  • Other Religious Services
  • Bridge Club
  • Reminiscence Programs
  • Visiting Chaplain or Priest
  • Intergenerational Programs
  • Activities Off-site
  • Art Classes
  • Live Dance or Theater Performances
  • Current Events Club
  • Day Trips and Outings
  • Karaoke
  • Book Club
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Trivia Games
  • Live Musical Performances
  • Brain fitness / Dakim
  • Tai Chi
  • Protestant Services
  • Gardening Club
  • Forever Fit
  • Community Service Programs
  • Sensory-based Programs
  • Light Therapy Programs
  • Resident Band or Musicians
  • Live Well Programs
  • Community Service Organizations

Outdoor spaces

  • Butterfly garden / Hummingbird garden
  • Main Street Shops
  • Beauty Salon
  • Central Fireplace
  • Indoor Atrium
  • Outdoor Common Areas
  • TV Lounge
  • Meeting Room
  • Indoor Common Areas
  • Game Room
  • Piano or Organ
  • Fitness Center
  • Jacuzzi
  • Billiards Lounge
  • Raised Garden Beds
  • Arts and Crafts Center
  • Movie or Theater Room
  • Library
  • Barber Shop
  • Private Bath
  • Outside Patio
  • Computer or Media Center

Apartment & room features

  • Air Conditioned
  • Ground Floor Units
  • Handicap Accessible
  • Garden View
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Private patio, deck, or balcony
  • Wheelchair Accessible Showers
  • Bath Tubs
  • Kitchenette
  • Full kitchen

Published by A Place for Mom. Features can change; confirm those that matter before touring.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required

Published floor plans

The Village at Unity | Find With Care