Studio
Assisted Living · 0 bedroom
$4,395/month
Care fees not included
Checked August 18, 2026Community profile
90 West Ave, Brockport, NY
★ 4.266 reviewsRead reviews
About the community
Assisted Living · 0 bedroom
$4,395/month
Care fees not included
Checked August 18, 2026Assisted Living · 1 bedroom
$7,395/month
Care fees not included
Checked August 18, 2026Memory Care · 0 bedroom
$8,295/month
Care fees not included
Checked August 18, 2026Memory Care
$7,295/month
Care fees not included
Checked August 18, 2026Tracked published prices
Compare floor plans over time. The lowest current option with tracked history is selected first.
One source-published starting price observed so far. No price change has been observed yet.
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalSince they are short-staffed and everyone is overtaxed, Some things do fall by the wayside once in awhile, but there are some things that are well done and there are some really good people that work there. I wish I could remember all their names to highlight them. Sometimes it takes a while to get the rooms cleaned. Sometimes it takes a while for the laundry to come back. Supposed to be a quick turnaround within a day or so, but sometimes it does take longer and things often disappear. When my mother first joined …
★★★★★
Critical3 1/2 mostly because of the poor food offerings. My mother has ordered groceries because nothing tastes good and she was sick to her stomach twice so far. I really wish the quality and options were much much better
★★★★★
PositiveExpect a long delay in switching over to the on-site doctor. Communication is inconsistent. I would recommend it. They have a nice variety of activities for residents.
★★★★★
CriticalMost everyone that I have interacted with seems very friendly and I like the look of their calendar of activities. There are many things on there that my mother is interested in and I look forward to her taking part in those. I do feel like there is some communication breakdown between us and the staff and between the morning and evening shifts.
★★★★★
CriticalI would say the staff is friendly overall. They seem to be short staffed. The servers do a good job. House keeping not great. A lot of clothing missing. They don't change bedding much. My mother had the runs and then it cleared. The following week I was straightening her blankets and I noticed diarrhea on her sheet from the week before. I had to pull the sheets off the bed. Brought it to the laundry. Demanded it get cleaned. Another time I had to clean up her floor and also gather garbage. The front desk has a stac…
★★★★★
PositiveI can only speak to cleanliness, no concerns there. Staff is very accommodating. My MIL has settled in nicely and loves it there.
Verified overview
Source-published features
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 18, 2026.