Town Village Sterling Heights and The Gem Memory Care

I’ve been there twice and found Town Village to be an open and airy place with lovely trees and flowers outside. Nice rockers outside for a person to relax. Very calming and clean. I do intend on moving there once my details are taken care of. Many interests, and pets are welcome.

Response from the community

Angela, thank you for sharing your experience with Town Village Sterling Heights. We’re so glad to hear that you’ve enjoyed your visits and found the community to be open, calming, and welcoming. From the beautiful outdoor spaces to the many interests and opportunities to connect, we love knowing what stood out to you. We’re also glad you mentioned that pets are welcome, because here at Town Village Sterling Heights, pets are family too. We would love to welcome you home when the time is right. Please reach out if you have any questions in the meantime. Sincerely, The Town Village Sterling Heights Team

June 17, 2026

Great experience

We had a great experience using A Place for Mom to find a place for our folks. Helpful information for us to make an informed decision. We could not have done as good a job without them.

Response from the community

Thank you for taking the time to share your review, Linda. We’re so glad your family felt supported and informed throughout the process of finding the right senior living community for your folks. Choosing a new home is an important decision, and we’re grateful Town Village Sterling Heights could be part of that journey. We appreciate your kind words and the trust your family has placed in us. Sincerely, The Town Village Sterling Heights Team

May 27, 2026

A good place for a loved one

The staff and quality of care is great. The food is really great and my sister has met some people and become friends. What I didn't like was the cost of having facility assistance to insure my sister was taking her meds. $500 per month to insure she takes her 2 pills in the morning and a couple more in the evening seems like overcharge. So instead my nephew and niece (her children) must go there daily to make sure as my sister is on a very fixed income and we are trying to stretch her dollars as much as possible. …

Response from the community

Thank you for taking the time to share your thoughtful review. We’re so glad to hear your sister is enjoying the community, building friendships, and that you’ve had a positive experience with our associates, dining, and the upkeep of her home. We also appreciate you sharing your perspective. We understand how important it is to balance the right level of support with overall value, and feedback like yours is meaningful as we continue to evaluate the services we provide. Sincerely, The Town Village Sterling Heights Team

April 23, 2026

Review for Town Village Sterling Heights and The Gem Memory Care

1. Residents were welcoming & spoke highly of their time living there & most I met had been there for many years. 2. Ability to "age in place" in the same apartment/wing whether independent or assisted (doesn't have to relocate unless actual memory care is necessary. 3. Indoor pool

Response from the community

Thank you for taking the time to visit Town Village Sterling Heights and share your experience with us. We’re so glad you had the opportunity to connect with our residents. It means a lot to hear how welcoming they were and how highly they spoke about their time here. That sense of connection is such an important part of everyday life in our community. We’re also happy you highlighted the ability to remain in the same apartment while needs evolve, as well as amenities like the indoor pool. Creating a comfortable, engaging environment where residents can feel at home is always our goal. We appreciate your thoughtful feedback and hope to welcome you back again soon. Sincerely, The Town Village Sterling Heights Team

March 20, 2026

While the sales associate spent a lot of time with me and was thorough is showing the various areas and explained the many amenities I felt like I was being pressured into making a quick decision on a unit with a special price with a couple of added discounts. Since my existing lease doesn’t run out until [date removed] I wasn’t ready and feel I wanted to see other places. There were instances of chipped paint o many doors, a stained shower stall in one of the units shown me. The floor plans were relatively small. …

Response from the community

Hi Lorraine, Thank you for sharing your feedback about your visit to Town Village Sterling Heights. We appreciate you taking the time to explore our community and providing detailed insights. Our goal is to ensure every resident feels comfortable and confident in their decision, and your thoughts help us identify areas where we can improve. We understand that timing, floor plans, and pet-friendly options are important factors when considering a move. We value your perspective and hope that if you decide to explore senior living in the future, you’ll consider giving us another visit. If you’d like to discuss your experience further, please reach out to us at gracecommitment@gracemanagement.com. We welcome the opportunity to hear more and support you in any way we can. Warm regards, Grace Management, Inc.

December 12, 2025

Town Village Has All the Makings of Home

What we like the most about the community is just the overall atmosphere of your facility. The staff and fellow residents are just all so nice and welcoming. I feel fortunate that my sister is living in a safe and friendly place that she calls home!

Response from the community

Hi Carol, Thank you so much for sharing your experience! We’re so glad to hear your sister is feeling safe, comfortable, and truly at home in our community. Our associates strive to create a welcoming, connected environment, and it’s wonderful to know that the kindness of our team and residents makes such a difference. We’re grateful to have your sister as part of our Town Village Sterling Heights family! Sincerely, Town Village Sterling Heights

October 9, 2025