Community profile

Truewood by Merrill, Keller

200 Keller Smithfield Rd S, Keller, TX

Assisted LivingMemory CareIndependent Living

4.388 reviewsvia A Place for Mom

About the community

About Truewood by Merrill, Keller

If you’re looking for a peaceful yet fulfilling retirement, Truewood by Merrill is for you. Located less than an hour’s drive from Fort Worth and Dallas, your favorite attractions are still within reach. The lodge-style building provides a perfect escape from the hustle and bustle of big city life. The combination of care and amenities is unmatched. Come experience it for yourself! This community is nestled near Keller Parkway, offering plenty of options for dining, shopping, and entertainment. Residents can also enjoy the fresh air at the nearby parks or country club. Choose from lifestyle options including independent living, assisted living, and memory care to help accommodate your unique lifestyle. Community Services and Amenities The community believes in building strong connections between residents, their families, and staff, so they do their best to nurture a friendly environment. The community offers 24-hour staffing, on-site registered nurses, licensed practical nurses, and full-time concierge services to help ensure each resident is properly cared for. The team also aims to take care of daily tasks by offering regular housekeeping and on-site maintenance services. The cooking is also taken care of by in-house chefs who provide nutritious, savory meals daily. Residents can choose to enjoy meals in one of the numerous dining areas. For residents requiring additional support, the thoughtful assisted living staff is readily available to assist with daily living activities, medication management, and other personal needs. Furthermore, residents in memory care can benefit from a personalized program designed to support their specialized needs. To keep residents active and engaged, Truewood by Merrill offers a full activities calendar catered to residents’ delights and hobbies. Whether you prefer to stay fit and active or prefer to expand your knowledge, there is something in store for all interests. Activities include exercise classes, lectures, social gatherings, holiday celebrations, and much more. You’ll never grow weary of a monotonous routine here. When residents are looking to kick back and relax, they are encouraged to do so in the shared spaces. Residents can spend time getting to know each other by utilizing the common areas. They can play some board games in the community rooms, stroll the interior courtyard, rest in the garden, cozy up in the lounge, read in the library, or simply relax on the patio. Living Arrangements To help meet each resident’s unique desires, Truewood by Merrill is pleased to offer 77 studio apartments. The unique floor plans help the staff easily provide each resident with the right level of care. Furthermore, the community welcomes furry friends to help residents feel comfortable and at home. Care Types Offered Truewood by Merrill, Keller is a Type B assisted living facility . In the state of Texas, these terms are defined as follows: Assisted Living Facility A facility that provides personal care services and administration of medication to 4 or more residents. Assisted living facilities can accept residents with dementia and/or Alzheimer’s. There are 3 types of assisted living facilities: Type A: A facility that may provide room and board to residents who are physically and mentally capable of evacuating the facility unassisted. Type B: A facility that may provide room and board to residents who need assistance evacuating, are incapable of following directions under emergency conditions, require staff attendance during nighttime sleeping hours, and require assistance transferring to and from a wheelchair. Type C (Adult Foster Care): Four-bed facilities that meet the minimum standards and rules for enrollment in the Department of Aging and Disability Services’ Adult Foster Care home program. The facility provides supervision and personal care services to residents. Truewood by Merrill, Keller Inspection Reports Related Articles Beyond Bingo: The 50+ Best Assisted Living Activities For Seniors 4 Reasons Why Independent or Assisted Living May Trump Living Alone Memory Care Activities: How Communities Engage Seniors With Dementia

Published floor plans

Studio

Assisted Living · 0 bedroom

$4,650/month

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Studio

Memory Care · 0 bedroom

$7,195/month

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Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Studio$4,650 observed · tracking future changes
$4,650Aug 5, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.3 out of 5 from 88 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★★

Positive

Caring staff

They are caring and loving they are just going through some staff changing right now. That's why they didn't get five on those questions as far as activities. My father-in-law really hasn't joined into any of them. It's just who he is. [name removed], the director that just left, [name removed] and [name removed] at the front desk and even [name removed] Maintenance were all very kind. I could tell they truly cared and did the best they could. Just for full disclosure we have moved [name removed] into a different

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Staff
5.0 / 5
Meals & Dining
3.0 / 5
Response from the community

Thank you for your honest review and for acknowledging our caring and loving team. We apologize for any inconvenience during our staff changes and appreciate your understanding. We are always striving to provide the best activities for our residents and we wish your father-in-law all the best at his new community.

April 16, 2026
Kay BMarch 3, 2026

★★★★

Critical

Terrible for memory care

Terrible experience for memory care Our experience at Truewood Memory Care was a nightmare of mismanagement and medical disregard. We moved my father here in late [date removed], and within the first week started looking for a new facility. We started here because they had no wait list. Issues: 1. Lack of Staff Training: Despite being a specialized memory care unit, the staff seemed untrained in dementia behaviors. They labeled typical symptoms like agitation, talking loudly, not following directions, or being e

See category ratings
Cleanliness
3.0 / 5
Friendliness
2.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
1.0 / 5
Meals & Dining
2.0 / 5
Response from the community

Hi CR, we are deeply sorry to hear about your negative experience at our community. We strive to provide the best care possible for our residents, and will address your concerns immediately. Please contact us directly at shilpap@merrillgardens.com discuss this matter further. Thank you.

January 24, 2026
CRJanuary 20, 2026

★★★★★

Positive

Feels like family

All 5 except for the food. My dad complained of very small portions especially the protein. I would rate the food a 3. The staff treated us like family. My dad and I both very much felt a sense of community, care and commitment from the staff.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
3.0 / 5
Response from the community

We're thrilled to hear that you and your dad felt like family during your visit! We apologize that the portion size of our protein did not meet your expectations. We are always looking for ways to improve and appreciate your feedback.

December 24, 2025
AnonymousDecember 10, 2025

★★★★

Positive

I would stay here!

Overall experience, I would rate it about a four. The reason of four is because sometimes it's hard to get help from Staff specially after hours or on the weekends. Cleanliness of facility I would say it's very clean certainly appears to be so I'd give it a five Friendliness they're very friendly there the guest as well as most of the staff I give you a five The staff does a good job with the amount of people they have to take care of which is appropriate amount. It's just still difficult. [name removed] tends t

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Care Services
4.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
Response from the community

Hi There, thank you so much for taking the time to leave us this review! Please don't hesitate to reach out if you ever need anything.

August 2, 2025
AnonymousJune 5, 2025

★★★★

Positive

Friendly and caring staff

I really love most of the staff!!! The night time staff is not as good. That would be what they could improve on, but overall based on the experience I have had so far, I would definitely recommend Truewood by Merrill, Keller community to other families!

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
Response from the community

Hi Barbara, Thank you for this honest feedback and for your recommendation. We appreciate both greatly.

April 25, 2025
BarbaraApril 8, 2025

★★★★★

Positive

A true family feel at Truewood

The family feel is one of the best things about Truewood. Everyone who works there makes my mom and myself feel like family. When she was in hospital and rehab, several would text me just checking in. And all the warms hugs when she returned just totally made her day

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Response from the community

Hi Cheryl, nothing makes us happier than to hear that you and your mom feel like family. We are so thankful that your mom is out of the hospital now, and got warm hugs to brighten up her day.

April 25, 2025
CherylApril 4, 2025

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Public price status
Published starting price available
Last source check
August 5, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • No Sugar
  • Room Service
  • Guest Meals
  • Special Dining Programs
  • Vegetarian
  • International Cuisine
  • Low / No Sodium
  • Pureed Meals
  • Private Dining Room
  • Café or Bistro
  • Restaurant Style Dining
  • Professional Chef
  • Meals Provided

Health & wellness

  • Memory Care
  • Non-Ambulatory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care
  • Diabetic Care

Services & convenience

  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking
  • Dogs Allowed
  • Weight Limit (lbs)
  • Cats Allowed
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician
  • Spanish
  • English

Activities & engagement

  • Wine Tasting
  • Christian Services
  • Activities On-site
  • Stretching Classes
  • BBQs or Picnics
  • Birthday Parties
  • Cards / Pinochle Club
  • Men's Club
  • Educational Speakers / Life Long Learning
  • Live Dance or Theater Performances
  • Current Events Club
  • Day Trips and Outings
  • Art Classes
  • Montessori Programs
  • Book Club
  • Devotional Activities On-Site
  • Karaoke
  • Yoga / Chair Yoga
  • Holiday Parties
  • Walking Club
  • Other Religious Services
  • Bridge Club
  • Devotional Activities Offsite
  • Activities Off-site
  • Intergenerational Programs
  • Reminiscence Programs
  • Visiting Chaplain or Priest
  • Light Therapy Programs
  • Sensory-based Programs
  • Community Service Organizations
  • Live Well Programs
  • Resident Band or Musicians
  • Forever Fit
  • Community Service Programs
  • Brain fitness / Dakim
  • Tai Chi
  • Trivia Games
  • Live Musical Performances
  • Gardening Club
  • Cooking Classes
  • Choir / Singing Club
  • Quilting or Sewing Club
  • Pet-focused Programs
  • Bible Study Group
  • Wii Bowling
  • Catholic Services
  • Happy Hour
  • Dances

Outdoor spaces

  • Private Bath
  • Barber Shop
  • Library
  • Outside Patio
  • Beauty Salon
  • Central Fireplace
  • Indoor Common Areas
  • Meeting Room
  • TV Lounge
  • Outdoor Common Areas
  • Game Room
  • Piano or Organ
  • Fitness Center
  • Arts and Crafts Center
  • Movie or Theater Room
  • Raised Garden Beds

Apartment & room features

  • Ground Floor Units
  • Air Conditioned
  • Handicap Accessible
  • Garden View
  • Private patio, deck, or balcony
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Kitchenette

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 5, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Truewood by Merrill, Keller | Find With Care