Villas of Holly Brook and Reflections - Bloomington East

Review for Villas of Holly Brook and Reflections - Bloomington East

What stood out the most is they have a friendly staff at Villas of Holly Brook and Reflections.

Well cared for residents.

Overall the staff are kind, warm, and my parents have experienced many staff to be quite loving and emotionally generous. While some staff are more adept at engaging residents on the memory care unit, professional development occurs. Rooms are given a light cleaning, my mother has never been satisfied with it, though the public spaces are very clean. The meals are varied and balanced, and the cooking team solicits in person feedback from residents regularly. The activities director is on the assisted living side is…

An answer to a difficult situation

We are very glad Villas of Holly Brook community has been willing and able to accommodating and care for our loved ones needs thus far and based on our experience we would recommend them to other families

Great Place to Be

The housekeeping staff could do better with cleaning. They had also had,changes in staff alot , and they are often too noisy and disturb the residents. Overall, there is good vibes there.

Needs improvements

I think that they really need to improve on the professionalism regarding all of the staff members.

I really liked this community but they did not have any openings at the time I needed it for my loved one. This was actually one of my top choices. The tour was also great and they were able to give me all of the information that I needed.