Welbrook Santa Monica

Highly recommended

Well maintained facilities Good ratio of staff to residents Lots of activities Good nursing staff

Response from the community

Thank you for your kind review of Welbrook Santa Monica. We are delighted to hear that you noticed our well-maintained community, strong staff-to-resident ratio, engaging activities, and dedicated nursing team. Providing a safe, supportive, and enriching memory care environment is our top priority, and your feedback affirms the daily efforts of our entire team. If there is ever anything more we can do for you or your loved one, please do not hesitate to reach out. We are honored to serve families in Santa Monica with compassionate, high-quality memory care.

March 2, 2026

7 months in

After visiting many memory care, facilities, we are very happy with Welbrook. My sister is very well cared for. She is always well dressed, clean, well fed, entertained, and has a nice room. The caregivers are very caring. The activities are many, and the entertainment is just wonderful. The staff are efficient, sufficient, and friendly. I think it’s a great place.

Response from the community

Thank you so much for your thoughtful review. We are truly honored to care for your sister and are thrilled to hear that you feel confident and happy with the support she receives at Welbrook Santa Monica. Our team is dedicated to making each resident feel comfortable, cared for, and engaged, from personalized attention and nutritious meals to enriching activities and welcoming accommodations. It means the world to know that our efforts are making a difference for both your sister and your family. We appreciate your kind words and recommendation. Thank you for trusting us with her care!

August 19, 2025

End of life care

I wouldn’t put my worst enemy in Wellbrook. My sister in law entered wellbook as a hospice resident. Hospice should be a comfort to patient and family. Unfortunately the manager of Wellbrook, [name removed], didn’t care that it was my sister in laws end of life. Instead of encouraging her husband to spend as much time as he would like, [name removed] did just the opposite. He resented that my sister in law had a husband that wanted to be with his wife, the woman he deeply loved. [name removed] actually told my both…

Response from the community

We are very sorry to read your concerns and take comments like this extremely seriously. The well-being, dignity, and safety of every resident in our care are our highest priorities, and any situation that falls short of that standard is deeply troubling to us. At this time, we are unable to identify a current or former resident whose circumstances match what was described. We would genuinely appreciate the opportunity to speak with you directly so we can better understand your experience and take any appropriate action immediately. Please contact our leadership team at (424) 282-3002 at your earliest convenience. Your insight is important, and we are committed to listening with compassion and addressing any concerns thoroughly and respectfully. Thank you for bringing this to our attention.

March 2, 2026

Review for Welbrook Santa Monica

With 13 months stay so far our experience is good except for her adjustment to the new environment. I picked this community because of a referral from A Place for Mom.

Review for Welbrook Santa Monica

The common area and dining room are a bit limited compared to other facilities but seems to be just fine for memory care residents. They have activities throughout the day that keeps them engaged.

Review for Welbrook Santa Monica

I will recommend this place .I chose this place because of the location its close to her hospital and doctors.