Community profile

West Hill of Collierville

1633 E Winchester Blvd, Collierville, TN

Assisted LivingMemory CareIndependent Living

4.642 reviewsRead reviews

About the community

About West Hill of Collierville

West Hill of Collierville is located in the town of Collierville, Tennessee, a suburb located in the Memphis, Tennessee metropolitan area. West Hill of Collierville offers its residents a quiet and quaint atmosphere with the luxury of being thirty minutes away from the exciting Blues and BBQ of historic Memphis. West Hill of Collierville offers a luxury living experience. Residents will feel pampered by our…

Published floor plans

1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$4,900/month

Care fees not included

Checked August 7, 2026
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2 Bedrooms

Assisted Living · 2 bedroom

Published starting price

$7,150/month

Care fees not included

Checked August 7, 2026
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Studio

Memory Care · 0 bedroom

Published starting price

$8,650/month

Care fees not included

Checked August 7, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

1 Bedroom$4,900 observed · tracking future changes
$4,900Aug 7, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.6 out of 5 from 42 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

Unacceptable!!

I went to visit my relative on yesterday took her to appointment.I gathered her laundry together yesterday for her clothes to be washed for today which is Tuesday her wash day.Those dirty clothes are still in her room they didn’t wash them I left word with [name removed] at the desk to tell them to wash her clothes.Last week they let her toilet stay stopped up for 2 days very disgusting.Then the assistant director had the nerve to say you a little frowny today trying to be funny.

See category ratings
Cleanliness
2.0 / 5
Friendliness
3.0 / 5
Value for Cost
3.0 / 5
Care Services
3.0 / 5
Activities
3.0 / 5
Staff
3.0 / 5
Meals & Dining
3.0 / 5
Stephanie WJuly 22, 2026

★★★★★

Positive

wonderful

I would love to tell you all about [name removed]. She was so kind and caring and assisted every need we asked her for she has a great passion for what she does and makes my dad feel so loved comfortable and safe and if we could have more workers like her this world would be so much better.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
tammy wJuly 13, 2026

★★★★★

Positive

Facility was great. Staff very knowledgeable. I even texted them back today about long term care and if it was offered.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Staff
5.0 / 5
Dawn MApril 13, 2026

★★★★★

Positive

Warm, Welcoming Community with a Few Concerns About Medication Costs

The staff are all very nice as well as the facility. The food is good, and other provided services are good (laundry, cleaning, etc. ) My mom really likes it there and has slowly begun to take advantage of activities and entertainment they provide. This is our first experience with an assisted living facility so we don't have anything to compare it to. There has been quite a bit of turnover, which may be normal for these types of places. My only complaint is the medication cost and management. They have contracted

AnonymousSeptember 25, 2025

★★★★★

Positive

Review for Ciel Senior Living of Collierville

From the first appointment with employees on selecting a space, options available, meals, medication controls, activity offerings to processing information to move my Mother in. She has been there a year now and I have no complaints on staff or rules. My Mother is very happy and tells me often that she does not want to go back to her "house".

AnonymousAugust 19, 2025

★★★★★

Critical

overall a nice community

They are short staffed ... by design. Only 1 nurse and two RA's for 36-39 residents. Per 12 hour shift. Those same RA's are also responsible for setting up and cleaning after meals. So the residents are getting very little individual attention. So there is a lot of turnover... so not really getting to know the residents and who needs to be fed vs who can feed themselves. They have stepped up activities for those that can walk and participate. The others are mostly left to watch tv all day. The facilities are ve

See category ratings
Cleanliness
4.0 / 5
Friendliness
3.0 / 5
Value for Cost
3.0 / 5
Care Services
3.0 / 5
Activities
3.0 / 5
Staff
3.0 / 5
Meals & Dining
3.0 / 5
AnonymousJuly 11, 2025

Verified overview

What we know from public sources

Care options
Assisted Living, Independent Living, Memory Care
Public price status
Published starting price available
Last source check
August 7, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Restaurant Style Dining
  • Meals Provided
  • No Sugar
  • Room Service
  • Vegetarian
  • Low / No Sodium
  • Guest Meals
  • Special Dining Programs
  • Anytime Dining
  • Gluten-free
  • Pureed Meals
  • Private Dining Room

Health & wellness

  • Diabetic Care
  • Staffing & Ancillary Services
  • Memory Care
  • Medication Management
  • Non-Ambulatory Care
  • High Acuity Care
  • Incontinence Care

Services & convenience

  • Resident Parking Available
  • Complimentary Transportation
  • Uncovered Parking
  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Beautician
  • Housekeeping
  • English

Activities & engagement

  • Bridge Club
  • Activities Off-site
  • Intergenerational Programs
  • Reminiscence Programs
  • Visiting Chaplain or Priest
  • Day Trips and Outings
  • Live Dance or Theater Performances
  • Art Classes
  • Current Events Club
  • Devotional Activities On-Site
  • Karaoke
  • Yoga / Chair Yoga
  • Brain fitness / Dakim
  • Tai Chi
  • Trivia Games
  • Live Musical Performances
  • Protestant Services
  • Gardening Club
  • Sensory-based Programs
  • Live Well Programs
  • Community Service Programs
  • Catholic Services
  • Happy Hour
  • Dances
  • Wine Tasting
  • Christian Services
  • Activities On-site
  • Cooking Classes
  • Choir / Singing Club
  • Pet-focused Programs
  • Bible Study Group
  • Men's Club
  • Educational Speakers / Life Long Learning
  • Stretching Classes
  • BBQs or Picnics
  • Birthday Parties
  • Cards / Pinochle Club
  • Holiday Parties
  • Walking Club

Outdoor spaces

  • Meeting Room
  • Barber Shop
  • Private Bath
  • Library
  • Outside Patio
  • Beauty Salon
  • Central Fireplace
  • TV Lounge
  • Outdoor Common Areas
  • Indoor Common Areas
  • Game Room
  • Piano or Organ
  • Fitness Center
  • Jacuzzi
  • Raised Garden Beds
  • Arts and Crafts Center
  • Movie or Theater Room

Apartment & room features

  • Air Conditioned
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Garden View
  • Private patio, deck, or balcony
  • Fireplaces
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Kitchenette

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 7, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
West Hill of Collierville – Collierville, TN | Find With Care