Community profile

Willows of Bay City

734 North Pine Road, Bay City, MI

Assisted LivingMemory Care

4.727 reviewsRead reviews

About the community

About Willows of Bay City

Find dependable caregivers and rewrite your senior living chapter here at Willows of Bay City. Whether you’re in need of assisted living services or memory care, there are trained and versatile team members who can tend to your needs whenever necessary. To promote everyone’s health and well-being, each resident is given a customized care plan to monitor their needs. Plus, with a 24-hour alert system, secure keypad…

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$4,250/month

Care fees not included

Checked August 12, 2026
Schedule a visit →

Studio

Memory Care · 0 bedroom

Published starting price

$5,295/month

Care fees not included

Checked August 12, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Studio$4,250 observed · tracking future changes
$4,250Aug 12, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.7 out of 5 from 27 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Overall very happy with dad's care

They are great! They have plenty of indoor activities, but when I tour the place, I guess my only complaint would be is that I was told they would have outings and so far he's been there about seven months and they've only had him on one outing and I would really like it if they did more outings. Where they would take them to maybe the park or to visit other areas where he could see things and not be stuck inside all day.

VictoriaJuly 24, 2026

★★★★★

Positive

Willows cares about our loved ones

Accommodating in everything you asked for. The Willows was the best fit for my dad. He was old school and didn't like the new high ceiling places they build now. This was just like his old ranch home style he lived in for years. My dad was always smiling. At home and after he was moved into the Willows. If you look at all the pictures they took & there Facebook page also. My dad loved his six weeks at the willows. Anyone thinking about having there love one go there will be happy there. The other reason we loved th

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Cindy HJuly 21, 2026

★★★★★

Positive

Visit

Went to visit mother in law. The Secure doors are great. The staff Nice, the facility seemed very clean. Family member is close to tv and she likes that. She is safe and cared for that is the most important.

See category ratings
Cleanliness
5.0 / 5
Friendliness
4.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Nancy BApril 30, 2026

★★★★★

Positive

The Willows of Bay City bought out [community removed] so I can't comment about this facility as it stands now. They fired the main people in charge, most importantly the Health & Wellness Director [name removed], who basically saved my mom's life after the hospice Chaplain at New Hope read her her last rites. Some of the girls on the floor are the same but I have no idea how it is being run now. They took really good care of my mom at [community removed]. She really loved a few of the staff members, especially th

AnonymousMarch 25, 2026

★★★★

Positive

Willows of Bay City

I would say 4-5 on all they are great. The staff is so friendly, they treat my dad well. Yes I would recommend, they make my dad feel like family.

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Staff
4.0 / 5
Meals & Dining
4.0 / 5
AnonymousFebruary 19, 2026

★★★★★

Positive

Review for Brookdale Bay City

I would absolutely, on a scale of 1-5, give them a 10. BROOKDALE OF BAY CITY OUTSHINES EVERY OTHER IN THE ARE AS FAR AS MEMORY CARE AND DEMENTIA!!!!!! The people who work there are all trained to some degree in working with dementia and how to deal with the symptoms that come with it, including anger and escaping. [name removed], who is the one that got us in there and basically saved my mom's life, was a nurse herself. She works directly with everyone in memory care and the hospice team. They all genuinely care a

AnonymousAugust 13, 2025

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care
Public price status
Published starting price available
Last source check
August 12, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Café or Bistro
  • Vegetarian
  • Organic
  • International Cuisine
  • Low / No Sodium
  • Guest Meals
  • Special Dining Programs
  • Anytime Dining
  • Gluten-free
  • Vegan
  • Pureed Meals
  • Restaurant Style Dining
  • Professional Chef
  • Meals Provided
  • No Sugar
  • Room Service

Health & wellness

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care
  • Non-Ambulatory Care
  • High Acuity Care
  • Diabetic Care

Services & convenience

  • Resident Parking Available
  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Uncovered Parking
  • Dogs Allowed
  • Weight Limit (lbs)
  • Pet Care Available
  • Cats Allowed
  • Beautician
  • Housekeeping
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • English

Activities & engagement

  • Educational Speakers / Life Long Learning
  • Stretching Classes
  • BBQs or Picnics
  • Birthday Parties
  • Cards / Pinochle Club
  • Holiday Parties
  • Walking Club
  • Other Religious Services
  • Devotional Activities Offsite
  • Intergenerational Programs
  • Activities Off-site
  • Reminiscence Programs
  • Visiting Chaplain or Priest
  • Day Trips and Outings
  • Art Classes
  • Adventist Services
  • Devotional Activities On-Site
  • Yoga / Chair Yoga
  • Brain fitness / Dakim
  • Trivia Games
  • Live Musical Performances
  • Gardening Club
  • Sensory-based Programs
  • Light Therapy Programs
  • Live Well Programs
  • Community Service Organizations
  • Community Service Programs
  • Catholic Services
  • Happy Hour
  • Wine Tasting
  • Christian Services
  • Activities On-site
  • Cooking Classes
  • Pet-focused Programs
  • Bible Study Group
  • Cooking Club

Outdoor spaces

  • Central Fireplace
  • TV Lounge
  • Outdoor Common Areas
  • Indoor Common Areas
  • Meeting Room
  • Barber Shop
  • Private Bath
  • Outside Patio
  • Computer or Media Center
  • Beauty Salon
  • Raised Garden Beds
  • Arts and Crafts Center

Apartment & room features

  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Wheelchair Accessible Showers
  • Bath Tubs
  • Kitchenette
  • Air Conditioned
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Garden View

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 12, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Willows of Bay City – Bay City, MI | Find With Care