Aberdeen Heights Assisted Living

Our experience

The staff has been great. Wonderful people working there. They treat my mother very well and are always very polite to her and myself when I visit. The update of the facility's interior is very nice. Although my mother stays to herself mostly due to her dementia I've noticed that they have a good number of activities for the residents to engage in. The manicurist and hairdresser are, also, quite nice as is the PA/NP who works with the staff physician. Overall a very pleasant environment and we would recommend the c…

The staff were very friendly and professional. You could see where they are doing a complete renovation on the facility and the first class materials that they are using to complete the renovation. I was impressed with the dining area and with the rooms, including the size of the one bedroom and studio Bedroom apartments.

Downhill slide of facility

Understaffed many shifts, long waits on call lights many times more than an hour. Poor communication between residents, administration and aides. Room cleaning is very poor. Food is adequate. Activities are ok but not very dynamic. Trouble getting laundry done. Saw cockroach in the building. Trouble getting assistance for a once per week shower. Dining room is understaffed.

Review for Aberdeen Heights Assisted Living

All the staff at Aberdeen Heights is very friendly which has allowed [name removed] to really relax. The storage space in our apartment is more than adequate. The occasional outings to local restaurants are a nice break. We are very pleased.

Would never recommend

It has gone down hill dramatically since the previous director retired and they got rid of the wonderful Activities Director.

Dad

They have been nothing but amazing to my Dad. They were so welcoming to my sister and I, they put at us at ease on entering the facility! They have kept us updated and have even giving suggestions for hospice.