Avaline of River Oaks

One fine place

The staff was kind and helpful. Food was good. The apartment was clean. I would recommend the Avaline to friends.

If The Avaline is on your list, Cross it off now.

What started off as pleasant turned into a nightmare of incompetence and apathy. We put my mother into the Avaline memory care in [Date Removed] Everything was pleasant and attentive. But the parent company, Claiborne, started cutting heads around the end of December. Most, if not all, of the people we initially dealt with are no longer there. The current management is well below average in everything that matters. We were in the memory care section. I complained mold on the ceiling for a month. They patched the ce…

Avaline of River Oaks

There were a few times that my medications were not available and it was inconsistent if I received them twice a day. About 2x a week, I received a 3rd medication dispensed. My room was supposed to be cleaned but it was only cleaned twice while I was here for 6 weeks. For the most part the care team was helpful and friendly although there were very few that were consistent. PT and OT were great.

BEWARE the avaline at river oaks

Residents’ rooms and bathrooms are rarely cleaned. Activities are minimal, and there appears to be little effort to engage residents in meaningful ways. Meals are comparable to lunchables in both quality and quantity, frequently served in styrofoam containers with plastic utensils. Most alarming is the medication management which has no formal process for administering new medications: no written authorization, no signed consent, and no notification to family members. One resident was given a drug intended to induc…

Lovely Facility, Clean and Welcoming Staff. The Apartments are well thought out, and spacious. Also the location is Great, enough green space around, nice neighborhoods, restaurants and shops.

Great place. Very pretty. Staff very well informed and answered all our questions and concerns! The facility well kept and outside very please