Studio
Assisted Living · 0 bedroom
$4,715/month
Care fees not included
Checked August 16, 2026Community profile
5050 Hawthorne Dr, West Des Moines, IA
★ 3.625 reviewsRead reviews
About the community
Assisted Living · 0 bedroom
$4,715/month
Care fees not included
Checked August 16, 2026Assisted Living · 1 bedroom
$5,627/month
Care fees not included
Checked August 16, 2026Memory Care · 0 bedroom
$4,715/month
Care fees not included
Checked August 16, 2026Tracked published prices
Compare floor plans over time. The lowest current option with tracked history is selected first.
One source-published starting price observed so far. No price change has been observed yet.
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
CriticalOverall there are staff members that are absolute stars who clearly care about the residents. The worker bees will always be. The unsung heroes with the most impact. That said, it is clear more education for the staff is needed. Bickford is taking steps to provide dementia training and I appreciate that proactive attitude very much. I don't think the Activities director is capable of recognizing her own deficiency in that department. She has repeatedly used language and displayed behaviors that are contraindicati…
★★★★★
PositiveBickford has been amazing ! The assessment for my grandmother had a personal feeling and genuine evaluation. The facility is well kept, clean, and the staff is inviting and kind. Bickford has a budget friendly approach and offers a military discount. We are excited to choose Bickford for my grandmother and are looking forward to the thriving and independence she will gain.
★★★★★
PositiveThe staff care is highly personalized with only about 35 residents. The staff is friendly and attentive and there are different activities each day.
★★★★★
CriticalThe apartment is adequate but there is constant noise. Facility is clean. Staff - they don't seem to have dementia training which is disappointing. My Dad's biggest complaint is feeling treated like a child.
★★★★★
PositiveThe staff are fabulous and always greet you with a smile. They are so good to the residents, which has helped my parents transition from the house they lived in for more than 60 years much easier. I owe a big thank you to A Place for Mom for recommending Bickford!
★★★★★
PositiveIn the last 18 months I’ve toured many senior living options to find a place for my mom. Bickford in West Des Moines didn’t hit my radar right away and I wish it had. The staff is kind, the nurse has been there a long time, and the sales team east to work with. With its locked facility and large courtyard my mom is safe. I know if something is going on they call me. When I left one of my first tours there a woman was driving by. She rolled her window down and told me her mom used to live there and anytime she was i…
Verified overview
Source-published features
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 16, 2026.