Community profile

Bickford of West Des Moines

5050 Hawthorne Dr, West Des Moines, IA

Assisted LivingMemory CareIndependent Living

3.625 reviewsRead reviews

About the community

About Bickford of West Des Moines

If you're seeking a dynamic senior living community, look no further than Bickford. It's where delicious food made from scratch, ever-present friendly caregivers, and a bustling social calendar come together. But that's not all; our HigherPath senior health model, known nationally for its excellence, ensures your loved one gets the best proactive care. The results speak for themselves — our resident happiness scores…

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$4,715/month

Care fees not included

Checked August 16, 2026
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1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$5,627/month

Care fees not included

Checked August 16, 2026
Schedule a visit →

Studio

Memory Care · 0 bedroom

Published starting price

$4,715/month

Care fees not included

Checked August 16, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Studio$4,715 observed · tracking future changes
$4,715Aug 16, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

3.6 out of 5 from 25 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

Bickford of West Des Moines

Overall there are staff members that are absolute stars who clearly care about the residents. The worker bees will always be. The unsung heroes with the most impact. That said, it is clear more education for the staff is needed. Bickford is taking steps to provide dementia training and I appreciate that proactive attitude very much. I don't think the Activities director is capable of recognizing her own deficiency in that department. She has repeatedly used language and displayed behaviors that are contraindicati

See category ratings
Cleanliness
3.0 / 5
Friendliness
4.0 / 5
Value for Cost
2.0 / 5
Care Services
3.0 / 5
Activities
3.0 / 5
Staff
3.0 / 5
Meals & Dining
3.0 / 5
AnonymousAugust 5, 2026

★★★★★

Positive

Bickford has been amazing ! The assessment for my grandmother had a personal feeling and genuine evaluation. The facility is well kept, clean, and the staff is inviting and kind. Bickford has a budget friendly approach and offers a military discount. We are excited to choose Bickford for my grandmother and are looking forward to the thriving and independence she will gain.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
Tasha LanzMay 19, 2026

★★★★

Positive

Bickford Review

The staff care is highly personalized with only about 35 residents. The staff is friendly and attentive and there are different activities each day.

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
AnonymousApril 16, 2026

★★★★★

Critical

Adequate home for Dad

The apartment is adequate but there is constant noise. Facility is clean. Staff - they don't seem to have dementia training which is disappointing. My Dad's biggest complaint is feeling treated like a child.

Danielle BMarch 2, 2026

★★★★★

Positive

Bickford of West Des Moines

The staff are fabulous and always greet you with a smile. They are so good to the residents, which has helped my parents transition from the house they lived in for more than 60 years much easier. I owe a big thank you to A Place for Mom for recommending Bickford!

AnonymousAugust 15, 2025

★★★★★

Positive

Great place for mom

In the last 18 months I’ve toured many senior living options to find a place for my mom. Bickford in West Des Moines didn’t hit my radar right away and I wish it had. The staff is kind, the nurse has been there a long time, and the sales team east to work with. With its locked facility and large courtyard my mom is safe. I know if something is going on they call me. When I left one of my first tours there a woman was driving by. She rolled her window down and told me her mom used to live there and anytime she was i

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Julie BNovember 5, 2023

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Public price status
Published starting price available
Last source check
August 16, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Restaurant Style Dining
  • Low / No Sodium
  • Meals Provided
  • Vegetarian
  • Private Dining Room

Health & wellness

  • Memory Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care
  • Diabetic Care
  • Medication Management
  • Incontinence Care

Services & convenience

  • Resident Parking Available
  • Transportation at Cost
  • Dogs Allowed
  • Pet Care Available
  • Cats Allowed
  • Beautician

Activities & engagement

  • Activities Off-site
  • Trivia Games
  • Devotional Activities On-Site
  • Activities On-site
  • Community Service Programs
  • Wii Bowling
  • Wine Tasting
  • Holiday Parties
  • Happy Hour
  • Live Well Programs
  • Karaoke
  • Day Trips and Outings
  • Yoga / Chair Yoga
  • BBQs or Picnics
  • Birthday Parties
  • Live Musical Performances
  • Live Dance or Theater Performances
  • Pet-focused Programs

Outdoor spaces

  • Outdoor Common Areas
  • Beauty Salon
  • Outside Patio
  • TV Lounge
  • Central Fireplace
  • Indoor Common Areas
  • Raised Garden Beds
  • Piano or Organ

Apartment & room features

  • Wheelchair Accessible Showers
  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Bath Tubs
  • Handicap Accessible
  • Wi-Fi/high-speed internet
  • Air Conditioned

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 16, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Bickford of West Des Moines – West Des Moines, IA | Find With Care