Brickmont of West Cobb

Thank you for your feedback. We appreciate your recognition of the compassion and dedication of our caregivers, and we are sorry that concerns about staffing and the dining experience in memory care have affected how you feel about our community. Your concerns matter to us, and we would like to hear more about your experience. Please contact us and ask for our Executive Director so we can listen and make sure your concerns are addressed.

Thank you for taking the time to share your feedback. We are sorry to hear that your experience, especially with dining, has not met your expectations. Food and mealtime are such important parts of feeling comfortable and at home, and we take your concerns seriously. We would welcome the opportunity to speak with you directly, learn more about your experience, and better understand how we can improve. Please reach out to our Executive Director at your convenience so we can continue the conversation.

Thank you for your thoughtful review! We’re so glad to hear that you feel confident in your mother’s care and that she is enjoying her meals and time in the community. It’s wonderful to know that our team’s responsiveness and the environment we provide have contributed to your peace of mind. We truly appreciate your trust in us and your kind words about your mother’s experience.

Thank you for sharing such detailed feedback. We’re glad our caregiving, dining, and front desk teams have been supportive, and we’re especially grateful you noted the quick communication after your mom’s falls. We’re also very sorry for your loss. Please accept our sincere condolences. Your concerns about housekeeping in both Assisted Living and Memory Care are not what we want for any family, and we take them seriously. If you’re willing, please contact our Executive Director at the community so we can follow up with you directly and address this right away.

Thank you for your kind words! We are thrilled to hear that you and your mother are enjoying your time here. Our staff takes pride in providing exceptional care and creating a warm and welcoming environment. Thank you again for taking the time to share your experience!

Thank you for your recommendation! We’re so glad you had a positive experience and that our staff made such a strong impression. Your kind words mean a great deal to our team.