Community profile

Brookdale Eddy Pond West

669 Washington Street, Auburn, MA

Assisted LivingMemory CareIndependent Living

4.593 reviewsRead reviews

About the community

About Brookdale Eddy Pond West

Freedom to Live Well Get ready to exchange cooking, cleaning and laundry for a rich and full retirement experience. At our assisted living and memory care community in Auburn, Massachusetts, we handle the household chores so you can spend more time doing the things you love. With cozy private accommodations, personalized care plans and a fun-filled events calendar, you will never run out of exciting things to do.…

Published floor plans

Family and resident feedback

4.5 out of 5 from 93 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★

Positive

Brookdale Eddy Pond West

My mothers room is very nice

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
5.0 / 5
Activities
4.0 / 5
Staff
5.0 / 5
Meals & Dining
3.0 / 5
AnonymousJuly 16, 2026

★★★★

Positive

Overall would recommend

I found staff and residents to be extremely warm and friendly. They have many activities for the women but not enough for the male residents. Generally meals were just fair to ok. Breakfast was the best and enjoyed by most. Sorry I can't comment on apartment size because I don't have a lot of background in this. I believe many of the staff went beyond normal caring that would be expected from an assisted living facility.

AnonymousJuly 8, 2026

★★★★★

Positive

Exceeded expectations

I would have to say that I am extremely satisfied with Brookdale at Eddy Pond West. So, that would be a 5 out of 5 across the board. Everyone there has been and continues to do everything they can to make a difficult situation bearable. If I had to go through the experience of placing family in a residence best suited for their needs, I would not hesitate to consult A Place for Mom.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Julia RJune 8, 2026

★★★★★

Positive

A great resource.

The ability to pick areas you'd like them to live and locate what's available in that area. I have recommended

JamesJune 3, 2026

★★★★

Positive

Review for Brookdale Eddy Pond West

My loved one loves the food, she gets her apartment cleaned and laundry done which are fine. She has become very outgoing and is now a resident ambassador who shows new residents around to get them acclimated.

AnonymousJune 3, 2026

★★★★★

Positive

Very nice facility the residence appeared happy. Cost is high for elderly people. My Mom is a military vet and I was provided a flyer to contact regarding possible assistance.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
2.0 / 5
Staff
5.0 / 5
Sue JJune 2, 2026

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Operator
Brookdale
Public price status
Not publicly found
Last source check
August 16, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Special Dining Programs
  • Restaurant Style Dining
  • No Sugar
  • Meals Provided
  • Guest Meals
  • Low / No Sodium
  • Gluten-free
  • Professional Chef
  • Private Dining Room
  • Vegetarian
  • Room Service

Health & wellness

  • Staffing & Ancillary Services
  • Memory Care
  • High Acuity Care
  • Non-Ambulatory Care
  • Medication Management
  • Incontinence Care
  • Diabetic Care

Services & convenience

  • Uncovered Parking
  • Transportation at Cost
  • Complimentary Transportation
  • Resident Parking Available
  • Dogs Allowed
  • Cats Allowed
  • Weight Limit (lbs)
  • Housekeeping
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Beautician
  • English
  • Spanish
  • Property Convenient to Public Transit
  • Pet Care Available

Activities & engagement

  • Men's Club
  • Activities On-site
  • Walking Club
  • Devotional Activities On-Site
  • Visiting Chaplain or Priest
  • Live Dance or Theater Performances
  • Live Musical Performances
  • Art Classes
  • Catholic Services
  • Current Events Club
  • Gardening Club
  • Brain fitness / Dakim
  • Cooking Club
  • Reminiscence Programs
  • Pet-focused Programs
  • Yoga / Chair Yoga
  • Day Trips and Outings
  • Dances
  • Forever Fit
  • Karaoke
  • Sensory-based Programs
  • Stretching Classes
  • Community Service Organizations
  • Trivia Games
  • Book Club
  • Visiting Rabbi
  • Intergenerational Programs
  • Christian Services
  • Other Religious Services
  • Birthday Parties
  • BBQs or Picnics
  • Educational Speakers / Life Long Learning
  • Protestant Services
  • Holiday Parties
  • Cards / Pinochle Club
  • Choir / Singing Club
  • Wii Bowling
  • Live Well Programs
  • Happy Hour
  • Bible Study Group
  • Activities Off-site
  • Community Service Programs
  • Light Therapy Programs
  • Bridge Club
  • Cooking Classes
  • Resident Band or Musicians
  • Tai Chi

Outdoor spaces

  • Indoor Common Areas
  • Barber Shop
  • Private Bath
  • Meeting Room
  • Outdoor Common Areas
  • Central Fireplace
  • Outside Patio
  • Beauty Salon
  • Movie or Theater Room
  • Piano or Organ
  • Arts and Crafts Center
  • Fitness Center
  • Raised Garden Beds
  • TV Lounge
  • Library
  • Game Room
  • Billiards Lounge

Apartment & room features

  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Cable or Satellite TV
  • Private patio, deck, or balcony
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Ground Floor Units
  • Kitchenette
  • Wheelchair Accessible Showers

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 16, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Brookdale Eddy Pond West – Auburn, MA | Find With Care