★★★★★
CriticalGood Care, Terrible Accounting
The staff and care were good, food was good. We had a terrible experience with their accounting department. We paid start up fees and first month in full, then everything went sideways. They applied someone else's payment to my mother's account, as a result we didn't get billed. The next month, in addition to the billing correction, 3 months worth of "cost of care charges" were added, resulting in an overdrawn account. Their "cost of care" billing changed every month, so we never had a consistent bill during her en…


