Studio
Assisted Living · 0 bedroom
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5301 66th St, Lubbock, TX
★ 4.574 reviewsRead reviews
About the community
Assisted Living · 0 bedroom
Schedule a visit →Assisted Living · 1 bedroom
Schedule a visit →Assisted Living · 2 bedroom
Schedule a visit →Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveEveryone in this facility is super friendly and helpful! When walking through the building, staff was very attentive and greeted me and made me feel welcomed. I will not forget all of the smiling faces that I saw in the dining room.
★★★★★
CriticalOverall experience was awful. Some of the residents were nice and some of the staff were great. The care services and staff were awful as well as the value for cost. I moved my mom in and moved her out 8 days later. They wanted to add [Amount received]of services after we moved in. They should have evaluated her better and given a TRUE price before we moved in. They could improve on better evaluation and honesty. They let me move my mom in to make money. They were not the right place for her, and THEY should have s…
★★★★★
PositiveMy family and I recently toured this assisted living facility with [name removed], and we were extremely impressed from the moment we walked in. [name removed] was knowledgeable, patient, and took the time to answer all of our questions while showing us around. He made us feel welcome and genuinely cared about helping us find the right place. The facility itself is clean, comfortable, and has a warm, friendly atmosphere. After our tour, we felt confident that this was the right choice for us, and we made the decis…
★★★★★
PositiveThe care the nurses and staff give my mom is good, and we appreciate the attention they provide. The main issues have been with housekeeping, laundry, and food service. We are often told that they are short-handed, but these problems have continued for the past few months without much improvement. We understand that staffing challenges can happen, but we would like to see more consistent service in these areas, as they have a significant impact on residents' comfort and quality of life.
★★★★★
CriticalThey need a system at shift change so if a resident needs assistance, someone comes, not thirty minutes later. The room itself is more than adequate the little kitchenette space and the large bathroom with the bench in the shower is exactly what we needed.
★★★★★
CriticalI moved my mom out in 8 days. Administrative was awful. People are leaving in droves. I would give them a 0 if I could.
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked September 5, 2026.