★★★★★
CriticalReview for The Vero at Chesapeake Senior Living
The onboarding (sales) was a 5. Very on top of communications and assurances. Once we were in, the problems started. We needed the landline phone but it was messed up for 6 weeks. Cable tv not set up correctly for several days (these things are critical for elderly) Medicine needs not handled well and extra work for all of us to sort out; we are getting full retail medicine bills because nobody filed through insurance like they were supposed to and we are still not out of the woods on this; Nursing staff not a…
Response from the communityHello, Here at The Vero at Chesapeake Senior Living, we value all opinions, whether negative or positive and would love to reach out to you personally to hear more about your concerns. Please get in touch with the community directly or reach out to our corporate team at Contact@SinceriSL.com so that we can understand and alleviate your concerns.
July 22, 2026





