★★★★★
CriticalProceed with caution
This is a beautiful and cozy facility. There are workers who try their best, truly care about the residents and have good intentions. Unfortunately, they are up against the absolute worst, unsupportive and simply lazy management. I don’t know that all staff are appropriately trained to care for elderly and those with dementia. During my many visits to see my loved one, the manager and nurse worked on site limited hours and weren’t responsive or available by phone or email. I witnessed terrible blatant mishandling …