Community profile

Heritage at Deer Creek

3585 South 147th Street, New Berlin, WI

Assisted LivingMemory Care

4.349 reviewsRead reviews

About the community

About Heritage at Deer Creek

Welcome to Heritage at Deer Creek! This community provides assisted living and memory care services to residents in their 43-unit community home in New Berlin, Wisconsin. The town of New Berlin is one of the newer suburbs of Milwaukee, with historic old-town charm, where beautiful natural areas abound. Check out Whitnall and Minooka parks to get some fresh air and stretch your legs. This beautiful community is…

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. August 14, 2026 at 12:30 AM PDT

    1 change detected in this data refresh

    Operator information updated

    Operator changed from not published to Heritage Senior Living.

Family and resident feedback

4.3 out of 5 from 49 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★

Positive

Heritage at Deer Creek

The place is clean and pretty and the staff is always nice Seems short on help sometimes

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
3.0 / 5
Activities
3.0 / 5
Staff
4.0 / 5
Meals & Dining
4.0 / 5
AnonymousApril 7, 2026

★★★★★

Critical

Review for Heritage at Deer Creek

I would not recommend and feel like they told us what we wanted to hear and then once we were in the door things changed. Close to family and allowed pets.

AnonymousNovember 19, 2025

★★★★

Positive

Our great experience

I would say a 41/2 because nothing is perfect but pretty darn good. Very clean place , staff is helpful and always say hello. The room size was very nice and private. Activities are everyday which is nice for people and gives them different choices if you don't like one try another. Dad lived with us for 6 months , we realize with a place like heritage it would have been better for him to go there. It was a really good choice for us.

AnonymousOctober 28, 2025

★★★★

Positive

Nice community to have for my home.

Was some lack of communication initially as when shower day and wash days are from staff. Many activities and good staff to initiate. Housekeeping every week does good. Food 75%. Monthly meeting for complimentary and complaining. Replacing some furniture that is necessary. Accepts requests. Showers would be better if larger. Content to live here.

Diane SJuly 30, 2025

★★★★

Positive

Review for Heritage at Deer Creek

Quality of the meals has been an issue! Staff has been awesome! I would recommend this facility to others! Just try to get the meals to a higher standard!

AnonymousJuly 11, 2025

★★★★★

Positive

Heritage at Deer Creek

My mother made it there. My father never did. While my mom was there she contracted covid and was quarantined. While quarantined, we discovered she was in dementia and had to move her. All happened within one month. We loved most of the staff. I am still in contact with a few. Place was designed well. Food good! The only think I did not like was that I could not put a camera in her room. It was for my family abroad. They wanted to see her.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
KarenFebruary 11, 2025

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care
Public price status
Not publicly found
Last source check
August 14, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Special Dining Programs
  • No Sugar
  • Restaurant Style Dining
  • Low / No Sodium
  • Professional Chef
  • Guest Meals
  • Meals Provided
  • Private Dining Room
  • Vegetarian
  • Gluten-free

Health & wellness

  • Memory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Medication Management
  • Diabetic Care
  • Non-Ambulatory Care

Services & convenience

  • Transportation at Cost
  • Uncovered Parking
  • Resident Parking Available
  • Dogs Allowed
  • Cats Allowed
  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician
  • English

Activities & engagement

  • BBQs or Picnics
  • Educational Speakers / Life Long Learning
  • Cooking Classes
  • Birthday Parties
  • Protestant Services
  • Day Trips and Outings
  • Tai Chi
  • Yoga / Chair Yoga
  • Intergenerational Programs
  • Brain fitness / Dakim
  • Gardening Club
  • Catholic Services
  • Art Classes
  • Pet-focused Programs
  • Reminiscence Programs
  • Live Dance or Theater Performances
  • Live Musical Performances
  • Activities On-site
  • Devotional Activities On-Site
  • Visiting Chaplain or Priest
  • Trivia Games
  • Activities Off-site
  • Happy Hour
  • Live Well Programs
  • Sensory-based Programs
  • Stretching Classes
  • Wine Tasting
  • Holiday Parties
  • Wii Bowling

Outdoor spaces

  • Central Fireplace
  • Library
  • Barber Shop
  • TV Lounge
  • Computer or Media Center
  • Indoor Common Areas
  • Meeting Room
  • Beauty Salon
  • Outdoor Common Areas
  • Outside Patio
  • Raised Garden Beds
  • Game Room
  • Arts and Crafts Center
  • Jacuzzi
  • Piano or Organ
  • Fitness Center

Apartment & room features

  • Air Conditioned
  • Wi-Fi/high-speed internet
  • Wheelchair Accessible Showers
  • Bath Tubs
  • Kitchenette
  • Ground Floor Units

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 14, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Heritage at Deer Creek – New Berlin, WI | Find With Care