Morada Fort Smith

It was a great facility, I am taking my Mom for a tour soon. The ladies who showed me around were very accommodating and pleasant.

Review for Morada Fort Smith

It was in a convenient area and a very nice facility. [name removed] is very happy living there

Disappointed

Food quality started good and then got worse. Cleanliness of the facility was not the best. When I was unable to reach my mother by phone at night I called the front desk and no one ever answered. I had to wait until the next day to call and speak with the director. Directors changed multiple times while my mother was there. Pluses were that the staff was very friendly and they seemed to try to have fun activities for the residents, though my mother chose not to participate.

This is a excellent place for someone needing their own space with also having an exact staff there to assist you if you need it. It's location is great. The grounds are very nice. The staff is very knowledgeable.

Degraded last 5 years

Large recurring staff turnover over - they can not keep a chef (the current isn’t a chef but was a kitchen assistant), the food quality is poor and has no taste typically. Most staff are college or high school youngsters. The main staff has a large turnover rate - they can’t keep an activity director. There is ongoing money waste - spending unnecessarily for amenities or things that aren’t broken (eg they spent tens of thousands for a new snack bar, only to never open it and it was dismantled shortly after) or rede…

Satisfied

Overall experience has been good. They seem to make a real effort to accommodate residents. I would recommend to others.