Morningside House of Towamencin

Getting worse and worse

Rooms are not cleaned. Laundry is lost. Phones do not get answered. Management changes every few months. Promises are made by management but rarely consistently followed. They display "a place for mom" award prominently in their entrance way that should be revoked. Morningside does not care about their facility or their clients. We need to find a new home for mom.

Response from the community

Beth, thank you for sharing your honest feedback. We are truly sorry to hear about your frustrations regarding housekeeping, laundry services, communication, and leadership transitions. The experience you describe does not reflect the standards we strive to provide for our residents and families. We understand how concerning these issues can be, especially when entrusting us with the care of a loved one. Your comments have been shared with our leadership team for review. We would appreciate the opportunity to learn more about your family's experience and work toward addressing your concerns. Please contact our Corporate Office, 631-751-0010, at your convenience. Thank you for bringing these matters to our attention.

June 24, 2026

not perfect, but pretty close

First, this is a very hard job and everyone who works here has a special heart to do what they do. I have found staff to be competent, friendly, and respectful-especially sometimes when clients can be 'challenging'. [names removed] are wonderful with the social aspect of Morningside. Keeping people active, socially engaged, and motivated makes this place unique among other places I've visited. Medically, although doctors are not continuously present [name removed] and staff do a great job, being very responsive …

Response from the community

Thank you for taking the time to share such a thoughtful and balanced review. We truly appreciate your recognition of the compassion and dedication our team brings to their work each day, it means a great deal. We also value your honest feedback regarding dining variety, consistency, and staffing. These insights are important and help us continue to evaluate and improve the experience for our residents and families. We’re glad to hear your mom is well cared for and that you feel confident in her being part of our community. Your trust means a lot to us.

April 15, 2026

We enjoyed our visit and [name removed] was very knowledgeable and helpful in answering all our questions. The facility was bright and inviting.

Response from the community

Thank you for taking the time to visit and share your experience! We’re so glad you found the community bright and inviting, and that your tour was informative. We truly appreciate your kind feedback and hope to be a helpful resource as you continue your search.

March 25, 2026

Review for Morningside House of Towamencin

Facility is nicely laid out with open spaces and is very accommodating. Staff are nice and very helpful. Facility is relatively new, well maintained and clean.

Response from the community

Thank you for your kind feedback! We’re glad to hear you appreciate the layout and welcoming feel of the community. Our team works hard to maintain a clean, comfortable environment and provide helpful support, so your words mean a lot to us.

March 2, 2026

[name removed] took the time to show me around and answer questions. The staff were smiling and many said hello. The residents appeared well cared for and happy. The facility was clean, no bad smells, lots of bright light.

Response from the community

Thank you for sharing your experience! We’re so glad your tour was welcoming and informative. It’s wonderful to hear that the atmosphere, friendliness of the team, and overall feel of the community made such a positive impression. We truly appreciate you taking the time to visit and share your feedback.

March 2, 2026

A Welcoming Place For Dad

The staff is friendly and refer to residents by name. The directors have all been very responsive to questions and concerns. The place smells clean.

Response from the community

Thank you for sharing your feedback! We’re glad to hear you’ve had positive interactions with our team and leadership. Creating a welcoming, responsive, and clean environment for our residents and families is very important to us, and we truly appreciate your kind words.

February 23, 2026