MorningStar of Albuquerque

Our experience

When it comes the food it is hard to accommodate food allergies and hard to get reassessments with the administration. Overall they were much different than they portrayed themselves in our interviews. I was very disappointed. Most staff were great. Those in charge -- not so much. I removed my husband and brought him home.

Response from the community

At MorningStar we value feedback, knowing constructive criticism is essential to our growth. Still it is disheartening to read of your assessment of our community. Please do not hesitate to contact albq.ed@mstarliving.com so we could drill down further to your experience and make things right. Thanks!

July 13, 2026

This is a lovely facility, with many interesting activities for the residents. It's a plus that they welcome pets. [name removed], who gave me the tour, was very helpful and informative. The residents seem happy. It seems like a great facility.

Response from the community

Thank you for the wonderful feedback, Pat! We're thrilled to hear you enjoyed your visit and found our activities and pet-friendly policy appealing. It's great to know that our team made a positive impression during your tour. We strive to create a happy, engaging environment for our residents!

March 30, 2026

Pros and Cons

Disappointed that food allergies could not be accommodated in a better manner. Disappointed with administrative management - slow response Did not care for in-house medical doctor - slow response The majority of the staff were friendly and helpful-- but I was there every day My husband was fortunate to get well enough to come home. I had hoped we both might live there in an independent living situation but it would not be a good place for me.

Response from the community

Hello! We believe we’ve deduced the situation you describe. MorningStar was pleased to provide a respite for your husband while he recuperated, hastened no doubt by your frequent encouraging visits. Thank you for commending the quality and tenderness of our team. And we were pleased to see your positive remarks in a survey sent soon after his arrival. We apologize again for our inability to have accommodated your own dietary requests for these are structured around resident dining plans and physician-directed needs for residents, not guests. Wishing you all the best!

March 8, 2026

Kind caring compassionate

My grandfather is a resident at Morningstar and every time I’ve gone to visit, which is multiple times a week, the facility is always clean, the residents are well attended to, the staff is always friendly, warm and inviting. It’s so comforting to know my loved one is in good hands. My grandfather has really thrived since his time there, he loves the food and the staff. We are truly so grateful! Thank you.

Response from the community

Thank you, Miranda! We're thrilled to hear your grandfather is thriving and that you’ve had such positive experiences during your visits. Our team works hard to provide a warm and inviting environment, and your kind words truly mean a lot to us. We appreciate you and are blessed to be able to serve your grandfather!

February 26, 2026

A loving community to live in

MorningStar of Albuquerque stands out as a truly compassionate and inclusive memory care community. From the moment we arrived, the staff greeted us with warmth and genuine kindness—Receptionist at the front desk always has a big smile, and caregivers consistently go above and beyond. The environment is designed with residents’ dignity and well-being in mind, offering spacious, unique memory care suites that are kept clean as well as the facility smells nice, which is highly appreciated. What truly sets this commu…

Response from the community

Thank you, Renee! We're thrilled to hear about your positive experience and appreciate your kind words about our team and community. Our goal is to create a warm, engaging environment for all residents, and it's wonderful to know we've made an impact. Your feedback inspires us to keep striving for excellence!

February 26, 2026

Excellent facility

Everyone truly cares and are committed to excellence! I have only positive feedback to give in my experience visiting my father-in-law. I know he enjoys most of the meals and visiting with his neighbors.

Response from the community

Thank you, Larry! We're thrilled to hear about your positive experience. Our team is dedicated to providing exceptional care and fostering a welcoming community. It's great to know your father-in-law enjoys his meals and the company of his neighbors! Your feedback means a lot to us.

February 26, 2026