River Point of Kerrville

Very clean and staff was friendly and knowledgeable! I liked how they showed me all of the different options for rooms as well as some with furniture in them to get an idea of the layouts. Introducing me to staff was very kind as well. Really nice place and I loved the Martin house and access to the river trail. Beautiful facility!

Recent Decline in Food Quality and Portions

The meals at River Point have declined sharply in quality and quantity over the past few months. What was once an excellent dining program — led by a talented chef and nutrition team — has become disappointing and inconsistent. Portions are now very small, and the food often lacks the freshness and attention to detail that River Point promotes in its marketing. Residents deserve nutritious, well-prepared meals, and it’s concerning to see the food program fall so far from what it once was. I sincerely hope managemen…

Our family's experience

I do like that it always looks clean. My mom really likes the food and they offer snacks throughout the day. When she first arrived, there were tons of creative activities and staff participation. She had lots of options. The thing that has happened in the last few months that is concerning is EXTREMELY HIGH TURNOVER, always someone new there that I've never seen, decrease in activities and they seem to be understaffed. The memory care director ([name removed]) is very kind and accommodating, making herself availab…

Pleasant environment, attentive staff

There are some issues in the "care" category that I think are thru no fault of the facility. I've learned that bedrails are no longer thought to be protective or a measure of prevention: my husband has been "found on the floor" beside his bed several times. It's never clear how long he'd been on the floor before being found. I don't know how frequently rounds are performed. On no occasion did he experience anything other that superficial injury and bruising. When this happens, I am called immediately when he is fou…

Need more breakfast variety

Breakfast is my only food thing that I would say is faulty. They serve bacon and eggs or sausage and eggs and hashbrowns every single day and they serve pancakes, which I do not eat and they do not fix waffles anymore. They used to fix waffles no more they need more variety and breakfast other than the bacon and eggs and hashbrowns. I don't think that our population needs that every single morning occasionally they have a muffin or something , but I have to have something in my refrigerator that I will eat instead …

We chose River Point of Kerrville because of the facility cleanliness and the rooms were very nice. I Would like them to at least periodically check on even independent living people. Three or four times per day would be nice.