Seaton Sharpsburg Pike

I recommend!

5 's for everything except administrative staff 4 for them. What we like the most about the community is the food quality and options, friendly staff, activities offered.

Great activities

The activities were really exceptional. Our mom got involved right away, and we didn't expect that. They were fun but easy enough for someone with memory issues to participate. Because it is a one level lockdown, it's open and airy, and there are lots of places to sit and visit. It is kind of a "free range" environment, though, and that took a little while to get used to.... residence lounging and napping here and there.

Response from the community

Thank you for your thoughtful review! We’re glad to hear that your mom enjoys our many activities and feels comfortable participating. Our layout is designed to promote a welcoming atmosphere, where residents and families can feel at home and visit in any number of places. Thanks for your kind words, and please don’t hesitate to reach out to anyone on our team whenever your have a question or concern regarding your experience.

May 13, 2025

Overall, our family would recommend Somerford to those searching for a memory care facility

A bit more open communication would be helpful. They had several staff members leave, with little/no information given to family. I would like to receive regular updates on dr. visits and medications.

Response from the community

Thank you for sharing your feedback. We truly value input from families as it helps us continuously improve the care and experience we provide. We would welcome the opportunity to speak with you directly to learn more and address any specific concerns. Please don’t hesitate to reach out to us at your convenience.

May 8, 2025

Overall happy with the care

Let me just say that overall this has been a good move for mom and I trust their care. We've had a few hiccups but they have worked with us to resolve. Value wise it's just so ridiculously expensive but that seems to apply everywhere.

Response from the community

Thank you for your feedback. We’re so glad to hear that your mom’s move has been a positive one overall and that you trust the care she’s receiving—and we appreciate your patience as we’ve worked through the occasional hiccups together. We understand that the cost of senior living can cause some initial sticker shock, but often, when you consider the wide range of services, amenities, and support included, it can be more affordable than managing care and living expenses separately. And beyond the practical benefits, we hope the peace of mind and sense of community we provide continue to bring value every day. Please don’t hesitate to reach out if there’s ever anything more we can do.

April 17, 2025

Nice facility

My mother-in-law appears clean , well cared for and is surrounded by friendly and attentive staff. The facility is clean, odor -free and spacious. I’ve seen other memory units. This place is far superior.

Response from the community

Thank you for your wonderful review Helene! It is nice to read that you feel your mother-in-law is receiving the exceptional care she deserves. Our dedicated team works hard to create a warm and welcoming environment, and we are glad it has made such a positive impression on you.

April 4, 2025

Review for Somerford House and Place Hagerstown

I would recommend to others. I picked them because of the cleanliness and activities

Response from the community

Eddie, thank you for the shout out for the community and out team. We appreciate your kind words and your recommendation.

December 6, 2024