Spring Arbor of Greenville

Genuine Care

Wonderful staff...friendly and helpful, always display a happy attitude and give genuine care to each resident. Very clean rooms, lots of fantastic activities. The food is outstanding.

Response from the community

Thank you for your wonderful review! We’re grateful for your kind words about our team and community. Providing compassionate care, engaging activities, exceptional dining, and a clean, welcoming environment where residents can thrive is at the heart of everything we do. Thank you for taking the time to share your experience and support.

July 13, 2026

1 = 1 2 = 4 other than when they let my sister sit in her urine and it trailed across the floor 3 = 4 some where friendly 4 = 2 the women in charge of the cottage made fun of anyone who helped my sister. 5 = not sure 6 = never gave her enough water 7 = 1. Activities were on the calendar but never happened. 8 = 1 after her second trip to the hospital my sister brought her home. My impression is they don't care about the memory care patients. Visiting is just getting a sales pitch. That is why they set up a t…

Response from the community

Thank you for taking the time to share your experience. We are truly sorry to hear about what you and your sister went through. The situations you described are deeply concerning and do not reflect the standards of care, dignity, and respect we strive to provide—especially for those in our memory care community. We take feedback like this very seriously and would appreciate the opportunity to learn more and address your concerns directly. We encourage you to reach out to our Executive Director so your experience can be reviewed in detail. Your insight is important, and we are committed to listening, learning, and improving.

December 12, 2025

Clean and Friendly

From my own experience and the places I looked at prior to committing to Spring Arbor of Greenville I will give SA a 5. I would have picked a different one for myself but I looked for my sister in law and what/where was her best fit. It was easy to start their care, I give that a 5. It seems to be a very friendly facility. They have had several turnovers with staff and that seemed hard for my sister in law to handle. I know and understand [name removed] leaving as she was ready and earned her retirement. Staffing …

Response from the community

Thank you so much for sharing your feedback. We’re grateful you chose Spring Arbor of Greenville and are glad to hear the transition was smooth and that she enjoys the activities. We understand how important consistent staffing is and continue working to strengthen our team. Please know we’re always here to review any concerns, including meals, and appreciate your trust in us.

November 26, 2025

My mom is doing good there

Mom is staying active, she says the food is good. The staff is professional and friendly. Someone did break her TV, they replaced it until I got her a new one, but I did not find out about it until I visited mom.

I would recommend it to others. I talk about it to others I meet

My brother-in-law fell in love with Spring Arbor when we saw it and so did I. The friendly staff, other workers, decorations, cleanliness. were a big factor as well. So welcoming, keeping abreast activities with the newsletter. Overall, great!!

Nice safe place for your love ones

Overall Spring Arbor of Greenville is a great place for your loved ones and based on the experience we have had so far, we would absolutely recommend the community to other families.