★★★★★
Positivea nice community
What we like the most about the community is that the people seem generally happy to work there so they must be treated well. We would absolutely 100% recommend St. Ann's Community at Chapel Oaks to other families!!
Community profile
1550 Portland Ave, Rochester, NY
★ 4.05 reviewsvia A Place for Mom ↗
About the community
St. Ann’s Community at Chapel Oaks is a premier, retirement community for independent seniors set on a 14-acre campus. Our campus includes walking paths and mature, shade trees, perfect for quiet mornings of self-reflection. Our location feels secluded, yet allows easy access to Rochester General Hospital a few blocks away and many shops nearby. Maintenance-free living in our pet-friendly, luxury apartments opens up your free time for the things you love. You’ll also appreciate the peace of mind that living on a St. Ann’s campus affords you, knowing you have priority access to an array of professional healthcare services if ever needed. Even more, St. Ann’s delivers exceptional value with our rental program of no entrance fees or endowments — just a simple monthly payment. Feel inspired and thrive in retirement, at St. Ann’s. To learn more about us, contact an A Place for Mom advisor today! Our Community We cook, clean, drive, and ensure your 24/7 security. You’ll discover a laid-back lifestyle you never thought possible, when you reside at St. Ann’s. No matter your needs, we’ve got you covered with our wide spectrum of services. If the need ever arises for more care services, as a St. Ann’s resident, you’ll get what you need, no hassle. We offer on-site mass service every Sunday, restaurant-quality dining, exercise classes taught in our heated indoor pool and large fitness center, plenty of common areas, and always a friendly concierge to help you coordinate your schedule. We aim to exceed your expectations in all we do, here at St. Ann’s. Living Options and Amenities Retirement means more choices, and your home should be one of them! Choose between a variety of one-bedroom and two-bedroom floor plans with all the trimmings of fine living. Large windows, updated appliances, and modern finishes create the perfect backdrop to your personal belongings and furnishings. All apartments come equipped with a 24-hour emergency alert system.
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.
★★★★★
PositiveWhat we like the most about the community is that the people seem generally happy to work there so they must be treated well. We would absolutely 100% recommend St. Ann's Community at Chapel Oaks to other families!!
★★★★★
PositiveI toured St. Ann's Community at Chapel Oaks and it was a great tour and a great facility. I liked it. The only thing was, it's further away from home than we were looking for.
★★★★★
PositiveOur family had an in person tour and St. Ann's is a very lovely place, but it was just not going to work with our loved one. They don't have medical staff on hand so to us it seemed more like a retirement community.
Response from the communityThank you for taking the time to visit and review St. Ann’s Community at Chapel Oaks. St. Ann’s offers multiple levels of care, including retirement living, across 5 campuses. Chapel Oaks is a retirement living community, not assisted living. If your loved one is in need of assisted living please contact us at 585-697-6311 or visit StAnnsCommunity.com for more information.
October 22, 2021
★★★★★
PositiveThank you for a wonderful tour, Josie to a very beautiful facility! I learned a lot during my tour. Everything was well communicated, and presented in a very organized way. I came away with a good understanding of facility and all the life enhancing opportunities you have to offer
Response from the communityThank you for taking the time to leave this wonderful review. We agree - Josie is fantastic, and we have shared your message with her. We hope to see you again at Chapel Oaks soon!
June 29, 2021
★★★★★
CriticalToo expensive and didn't offer a combination of independent and assisted living. Not a good fit for us but [name removed] was extremely understanding and honest with us.
Verified overview
Source-published features
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 2, 2026.