★★★★★
Positivea nice community
What we like the most about the community is that the people seem generally happy to work there so they must be treated well. We would absolutely 100% recommend St. Ann's Community at Chapel Oaks to other families!!
Community profile
1550 Portland Ave, Rochester, NY
★ 4.05 reviewsRead reviews
About the community
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveWhat we like the most about the community is that the people seem generally happy to work there so they must be treated well. We would absolutely 100% recommend St. Ann's Community at Chapel Oaks to other families!!
★★★★★
PositiveI toured St. Ann's Community at Chapel Oaks and it was a great tour and a great facility. I liked it. The only thing was, it's further away from home than we were looking for.
★★★★★
PositiveOur family had an in person tour and St. Ann's is a very lovely place, but it was just not going to work with our loved one. They don't have medical staff on hand so to us it seemed more like a retirement community.
★★★★★
PositiveThank you for a wonderful tour, Josie to a very beautiful facility! I learned a lot during my tour. Everything was well communicated, and presented in a very organized way. I came away with a good understanding of facility and all the life enhancing opportunities you have to offer
★★★★★
CriticalToo expensive and didn't offer a combination of independent and assisted living. Not a good fit for us but [name removed] was extremely understanding and honest with us.
Verified overview
Source-published features
Grouped so you can scan what affects day-to-day life before opening an operator page.
Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 2, 2026.