The Bristal at Westbury

Former resident’s perspective

Eat in the dining room for 1 week and you will get the true picture. Menu never changes and on most days breakfast was only meal I ate. Many waiters have little training and don’t know what they are serving. After a fight you might get coffee after breakfast. Takes forever to be served and everything is blamed on kitchen. Forget snacks at Bistro-vultures stuff them in their carts in less than a minute. In fairness many staff are good. I got to the point of walking independently again and walked out. I will never re…

The Bristol is very glitzy but I wasn't impressed by that. They also seem to nickel and dime you for various services i.e. distribution of medicines. Who, in an assisted living facility, remembers to take their medications?

Review of The Bristal

We had a good experience at The Bristal at Westbury. There were some great workers here. The facility itself is very fancy and very large. We felt that it was not conducive for family visits in the memory care unit.

Poor care

First off I will say that I hate to write this review but realize it's necessary in order to bring about change and awareness! I'm so disappointed in this particular Bristol my mother has not received the care that she deserves ..there is a complete lack of accountability and communication among most of the staff members...and a non care attitude.... this place does not treat the elderly with the care that's mentioned in there Pamphlet's my family has to constantly check to ensure that my mom has received meals whe…

Clean, Friendly Community

I would tell my friends that it seems safe. There haven't been many COVID patients during the pandemic in this community. The communication has been ok, I wish it would have been better. It seems our family is hearing more from our loved one about items, and not sure of the validity. The activities prior to COVID included were: movies, bingo, ice cream social, chair yoga, arts and crafts and dance.

Beautiful and clean, but ....

My mom had lived at the Bristal Westbury for approximately 1 year. First, let me say the place is beautiful and immaculately clean. The food is excellent and she very much enjoyed every meal. The staff (from front desk, dining room, housekeeping and aides) were all wonderful, friendly, caring and kind. The Wellness staff was also top notch. However, my advice is to get everything in writing when signing the initial contract. We were told by a number of people in the executive staff (senior and junior) TIME AND TIM…