Community profile

The Haven in the Texas Hill Country

747 Alpine Drive, Kerrville, TX

Memory CareAssisted Living

4.210 reviewsRead reviews

About the community

About The Haven in the Texas Hill Country

The Haven in the Texas Hill Country in Kerrville, TX is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

Published floor plans

Studio

Memory Care · 0 bedroom

Published starting price

$6,000/month

Care fees not included

Checked August 10, 2026
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Semi-Private

Memory Care

Published starting price

$5,100/month

Care fees not included

Checked August 10, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Semi-Private$5,100 observed · tracking future changes
$5,100Aug 10, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.2 out of 5 from 10 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

our experience, would recommend, friendly staff

5 on ALL of them, they are great! Can't believe such a place exists that is so caring! However, what we like the most about the community is the longevity of staff over a period of YEARS. Director, [name removed]. She is very responsible and responsive to issues.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
LisaAugust 27, 2025

★★★★

Critical

I can't recommend them

My mother was at the facility for 2 weeks. It was not a good fit. It is a nice facility and most of the staff were kind. However, the director was very rude and condescending when I told her I would be moving my mom. She then took it upon herself to disparage us. I still don't have my refund from the days she told us we would be refunded. My calls and emails remain unanswered.

See category ratings
Cleanliness
4.0 / 5
Friendliness
3.0 / 5
Value for Cost
1.0 / 5
Care Services
3.0 / 5
Activities
1.0 / 5
Staff
4.0 / 5
Meals & Dining
4.0 / 5
RebeccaFebruary 17, 2025

★★★★★

Positive

New Haven Memory Care of Kerrville review

What we like the most about New Haven is the friendliness. They are able to keep key staff for long several years, ability to communicate with the director when needs arise, their coordination with patient's doctor for appointments, food is very good. When I have expressed a need it is acted on quickly. My client is happy there!

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
LisaNovember 18, 2024

★★★★★

Positive

Friendly and caring staff

What we like the most about the community is the friendliness of the staff members and we would recommend New Haven community to other families based on the experience we have had so far.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
MonicaOctober 22, 2024

★★★★★

Positive

Review for New Haven Memory Care of Kerrville

This is a loving staff with a super relationship with [name removed] Hospice.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
FishAugust 27, 2024

★★★★

Positive

Recommended

We find the Executive Director and the Social Director excellent in engaging with the residents. The housekeeping could be better. Mom has a little throw rug that hasn't ever been cleaned (I used a vacuum on it that was left outside of her apartment once). The laundry isn't done as regularly as may be needed. I've had to point out dirty clothes that Mom has tucked here and there. All in all, we are pleased. We would recommend New Haven to others.

See category ratings
Cleanliness
4.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Staff
4.0 / 5
Meals & Dining
4.0 / 5
AnonymousJanuary 5, 2024

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care
Public price status
Published starting price available
Last source check
August 10, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Meals Provided
  • Room Service
  • Low / No Sodium
  • Special Dining Programs
  • Guest Meals
  • Restaurant Style Dining
  • Professional Chef
  • No Sugar
  • Anytime Dining
  • Café or Bistro

Health & wellness

  • Diabetic Care
  • Memory Care
  • High Acuity Care
  • Non-Ambulatory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Medication Management

Services & convenience

  • Resident Parking Available
  • Complimentary Transportation
  • Cats Allowed
  • Dogs Allowed
  • Beautician
  • Transportation at Cost
  • Laundry Service / Drycleaning
  • Housekeeping
  • English
  • Spanish

Activities & engagement

  • Devotional Activities On-Site
  • Activities On-site
  • Activities Off-site
  • Devotional Activities Offsite
  • Yoga / Chair Yoga
  • Live Musical Performances
  • Brain fitness / Dakim
  • Gardening Club
  • Forever Fit
  • Stretching Classes
  • BBQs or Picnics
  • Light Therapy Programs
  • Sensory-based Programs
  • Birthday Parties
  • Dances
  • Holiday Parties
  • Other Religious Services
  • Catholic Services
  • Reminiscence Programs
  • Visiting Chaplain or Priest
  • Intergenerational Programs
  • Live Dance or Theater Performances
  • Art Classes
  • Pet-focused Programs
  • Cooking Classes
  • Day Trips and Outings
  • Karaoke

Outdoor spaces

  • Indoor Common Areas
  • Outdoor Common Areas
  • Swimming Pool
  • TV Lounge
  • Main Street Shops
  • Beauty Salon
  • Meeting Room
  • Library
  • Central Fireplace
  • Barber Shop
  • Outside Patio
  • Raised Garden Beds
  • Arts and Crafts Center
  • Game Room
  • Piano or Organ

Apartment & room features

  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Ground Floor Units

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 10, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
The Haven in the Texas Hill Country – Kerrville, TX | Find With Care