The Pines at Birmingham

All the things they say on the phone while you are on hold are lies!

There is no alternate meal. Diabetics and normal diets are the same. Most meals consist of rice, mashed potatoes, noodles, some kind of meat, and a roll. If you can’t eat something, you get a peanut butter and jelly sandwich. There is no dietician, or even a menu for the folks ahead of time. There are no nurses on staff after 4:00 any day, or week ends. The meds are passed by med techs.

Proveer at Grayson Valley Review

My mother in law is happy there and that makes all the difference. Twice they have noticed and issue that needed medical attention that we could not see. They are very inclusive.

Review for Proveer at Grayson Valley

I would not recommend.

Needs Improvement

My loved one is no longer at the facility. The food and activites needs to improve. The food was horrible. They served a lot of pasta, which was too much startch. The only activities they had was bingo. A couple of staff members were very rude. The director was super friendly, and the social services person was nice also. I would not recommend to other families.

Our family had an in person tour and we really liked this community but our loved one needed memory care and it is only assisted living. What really stood out to us the most is that you could really tell how obsessed the residents were the staff, that is a very nice thing to see

Recommended

The facility is pretty nice, I think some things could be upgraded. But mom is very pleased. The staff is very friendly and quick to address any issues we have. They do housekeeping often and her room is very clean. The food is good, mom is happy with it. Communication with the family is very good. They do have transportation for appointments and dining, which is great. I would recommend them to friends and family.