The Villages at Southern Hills

Absolutely terrible!!!

This place doesn’t even deserve 1 star!! The so called care that my mother has received here is absolutely disgusting! The first 3 days that my mother was there, they over medicated her by giving her a sleeping pill at 8am along with her pain medication so she couldn’t even keep her eyes open long enough to eat, drink or even speak to anyone! Finally got that fixed and her moved to a different room after they let her fall with a broken hip. Then a few days later they let her fall AGAIN! She was left in the shower w…

The ultimate horrible place

The personnel is rude PT was not as prescribed. The place is in dire need of update. I had a cockroach in my room. Had many Covid cases, including mine. It took mostly 45 Minutes for nurses to respond. It was a total nightmare. I would never recommend this place to my worst enemy. Originally, I wrote a four page letter, but decided not to send it, since no one cares about anything these days.

Slow to answer lights, always in a rush.

They are slow to answer lights and when my brief needed to be changed I was told "you will have to wait till rounds" . When my dtr. Asked for a pain pill for me the nurse disregarded the request and counted out with the other nurse and left. She ended up having to ask another nurse whom was on top of it and got it for me right away. Make sure to have family drop in at different times and shifts to visit and advocate for you.

I got very good care

Everybody was very nice

My father was treated with respect. His attention to detail by the staff was outstanding and he was greeted with a smile by all the staff

Overall very good

I was very pleased with the attitude of all of the workers. Everyone was friendly respectful and seem to have a helpful attitude. Mini were willing to go the extra mile to see that I had what I needed. There was one night shift in the last two weeks of my stay that let me stay on A bed pan for one hour waiting for someone to help me and I have waited 45 minutes to get the bedpan. This team was the exception not the rule. The meals were good and nutritious. I sometimes felt like they were prepared a little too quick…