Community profile

The Waterford at West Bend

831 E. Washington Street, West Bend, WI

Assisted LivingMemory Care

4.844 reviewsRead reviews

About the community

About The Waterford at West Bend

Nestled along the banks of the Milwaukee River is the charming community of The Waterford at West Bend — where they offer premier amenities, engaging entertainment, and exceptional assisted living and memory care services in West Bend, Wisconsin. Traditional lap siding, bold, brick accents, and lush gardens welcome you, creating a picturesque setting. This thoughtfully designed community features open-concept common…

Published floor plans

1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$5,300/month

Care fees not included

Checked August 10, 2026
Schedule a visit →

Studio

Memory Care · 0 bedroom

Published starting price

$8,300/month

Care fees not included

Checked August 10, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

1 Bedroom$5,300 observed · tracking future changes
$5,300Aug 10, 2026

One source-published starting price observed so far. No price change has been observed yet.

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. August 10, 2026 at 4:00 PM PDT

    1 change detected in this data refresh

    Operator information updated

    Operator changed from not published to Sonida Senior Living.

Family and resident feedback

4.8 out of 5 from 44 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

A Caring Place

I placed my wife at the Magnolia Trails in mid April. After caring for her for almost 3 years, she had deteriorated beyond my abilities. We were uncertain as to how she would respond in her placement, but the Staff is beyond our expectations and has become her family. They are kind and considerate and treat her lovingly as would we, if she were home. My 30 year old granddaughter told me: "Papa, if I ever ended up like Grams, I would want to be placed here." High praise indeed. We are thankful for this caring place.

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
Paul HJuly 29, 2026

★★★★★

Positive

Just Like Home

My husband is a resident, and he and I couldn’t be more pleased! His room is spacious, the meals are varied and delicious, many activities are offered, and the staff is outstanding! Thank you, The Waterford of West Bend!

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Terri OppitzJuly 28, 2026

★★★★★

Positive

Right Choice

We toured a number of assisted living residences before choosing one for our mother. Mom and our family are so pleased that we choose the Waterford. It was just the right size for mom and our family. The staff is able to give personal service and treats residents with dignity and respect. I have and will continue to recommend the Waterford to anyone that is contemplating a move to assisted living.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Mike S.February 20, 2026

★★★★★

Positive

Review for The Waterford at West Bend

I would recommend to others.[name removed] the director of the facility is professional and compassionate. [name removed] head of the memory care unit is doing the job she was meant to do. Her staff are also very caring and compassionate people. My husband was only there for a little over a month, they took care of him and made a heartbreaking situation easier for my entire family

AnonymousJanuary 9, 2026

★★★★★

Positive

Safe and friendly memory care

We have had a loved one living at The Waterford for the past year and a half. She always says how nice everyone is to her and enjoys the activities. We appreciate the staff’s efforts to provide the foods she wants (chocolate) in a more healthful way (chocolate protein balls or yogurt). The staff is pretty consistent/lower turnover so they get to know the residents and their likes and dislikes. Do a good job of getting the memory care residents out into the community on field trips and bringing in entertainment. Onl

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Care Services
4.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Family MemberDecember 18, 2025

★★★★★

Positive

SO very pleased

I've had a loved one there for almost 2 years now, and I could not be happier. It's is undoubtedly event that the activities they have for their residents is just what my loved one needs to activate the mind. Especially for one who is fully aware they can't remember things. The planed outings they have, outside and away from the facility, are absolutely wonderful. I especially love that many pictures are taken of residents during these outings & then posted on their Facebook page so that I can see the interaction

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
3.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
4.0 / 5
Meals & Dining
5.0 / 5
Barbara HughesDecember 8, 2025

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care
Public price status
Published starting price available
Last source check
August 10, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Vegan
  • Low / No Sodium
  • Vegetarian
  • Room Service
  • Meals Provided
  • Special Dining Programs
  • Gluten-free
  • No Sugar
  • Restaurant Style Dining
  • International Cuisine
  • Pureed Meals
  • Anytime Dining
  • Guest Meals
  • Private Dining Room

Health & wellness

  • Incontinence Care
  • Memory Care
  • Non-Ambulatory Care
  • Medication Management
  • High Acuity Care
  • Staffing & Ancillary Services
  • Diabetic Care

Services & convenience

  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • English
  • Spanish
  • Transportation at Cost
  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available
  • Dogs Allowed
  • Weight Limit (lbs)
  • Cats Allowed

Activities & engagement

  • Live Musical Performances
  • Current Events Club
  • Birthday Parties
  • Quilting or Sewing Club
  • Activities On-site
  • Bible Study Group
  • Intergenerational Programs
  • Community Service Organizations
  • Art Classes
  • Book Club
  • Cooking Classes
  • Cards / Pinochle Club
  • Live Dance or Theater Performances
  • Sensory-based Programs
  • Yoga / Chair Yoga
  • Activities Off-site
  • Wii Bowling
  • Reminiscence Programs
  • Forever Fit
  • Bridge Club
  • Stretching Classes
  • Catholic Services
  • Christian Services
  • Live Well Programs
  • Resident Band or Musicians
  • Karaoke
  • Cooking Club
  • Day Trips and Outings
  • Men's Club
  • Community Service Programs
  • Other Religious Services
  • BBQs or Picnics
  • Happy Hour
  • Gardening Club
  • Holiday Parties
  • Educational Speakers / Life Long Learning
  • Brain fitness / Dakim
  • Devotional Activities On-Site
  • Visiting Chaplain or Priest
  • Protestant Services
  • Wine Tasting
  • Dances
  • Light Therapy Programs
  • Walking Club
  • Tai Chi
  • Trivia Games
  • Pet-focused Programs

Outdoor spaces

  • Barber Shop
  • TV Lounge
  • Outdoor Common Areas
  • Raised Garden Beds
  • Arts and Crafts Center
  • Movie or Theater Room
  • Game Room
  • Meeting Room
  • Indoor Common Areas
  • Central Fireplace
  • Main Street Shops
  • Butterfly garden / Hummingbird garden
  • Computer or Media Center
  • Beauty Salon
  • Outside Patio
  • Private Bath

Apartment & room features

  • Garden View
  • Air Conditioned
  • Ground Floor Units
  • Handicap Accessible
  • Bath Tubs
  • Respite or Short Term Stays Offered
  • Kitchenette
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV
  • Wheelchair Accessible Showers

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 10, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
The Waterford at West Bend – West Bend, WI | Find With Care