★★★★★
CriticalThe tour and reality don't match
You need to know that once you are in the facility, if your family member needs care in the higher care tiers/levels, you will need to constantly fight to get your loved one the care they need and the care you are paying for. Many staff members care about the residents, but the medical techs are stretched thin and will only do their job if you continuously advocate and push them to do so. Even then, a lot falls through the cracks. Additionally, the doctor's office associated with this facility is a flat-out scam.…
