Community profile

Benchmark Senior Living at Waltham Crossings

126 Smith Street, Waltham, MA

Assisted LivingMemory Care

4.442 reviewsRead reviews

About the community

About Benchmark Senior Living at Waltham Crossings

Right in the heart of Metrowest, Benchmark Senior Living at Waltham Crossings sits in a serene setting and provides easy access to Boston and Worcester, Massachusetts. Residents and visiting loved ones enjoy the convenient access to Interstate 95 and the Concord Turnpike. Built for the comfort and convenience of residents and their guests, our community features a lovely sunroom, pet-friendly walking paths, and an…

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$6,130/month

Care fees not included

Checked August 13, 2026
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1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$7,350/month

Care fees not included

Checked August 13, 2026
Schedule a visit →

Semi-Private

Assisted Living

Published starting price

$4,000/month

Care fees not included

Checked August 13, 2026
Schedule a visit →

Studio

Memory Care · 0 bedroom

Published starting price

$8,715/month

Care fees not included

Checked August 13, 2026
Schedule a visit →

Semi-Private

Memory Care

Published starting price

$6,285/month

Care fees not included

Checked August 13, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Semi-Private$4,000 observed · tracking future changes
$4,000Aug 13, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.4 out of 5 from 42 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Benchmark Senior Living

They work as a team and everyone knows all the residents names. I do think they would benefit by having more activities for the memory care residents.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
4.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousJune 10, 2026

★★★★★

Positive

Benchmark Senior Living at Waltham Crossings

5 for each category. The staff, the friendly atmosphere, the fact that my husband is happy, the wide variety of activities and everybody knows your name.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousJanuary 9, 2026

★★★★★

Positive

Great place for my mother

My mother went into Waltham Crossings on [date removed]. She had a difficult beginning which I knew she would. She was a big escape risk. Waltham Crossings has a solid plan in place to make sure the Memory care residents do not get out. Once my mother adjusted, she spent most of her days walking all around the memory care floor. She has not been in that good shape since she was 70 years old. The nurses are excellent in the Memory Care unit. They get to know every patient The CNA's are great and very patient

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Diane CSeptember 5, 2025

★★★★

Critical

Waltham Crossing mismanaged and out for profits and not people

Nothing in terms of the transfer went according to the way they said it would. Also. Now that we're 45 days in it seems they pulled the old bait and switched on me telling my mother and myself that the price would be one thing and that they did an assessment and then get in the door and the assessment doesn't matter and they raise all the prices above what we were .Looking at in other homes

AnonymousJuly 21, 2025

★★★★★

Critical

Review for Benchmark Senior Living at Waltham Crossings

After assuring me there would be no additional charges to the quoted price, after a few weeks they started hitting us with additional charges.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
3.0 / 5
Care Services
3.0 / 5
Activities
4.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
AnonymousJune 5, 2025

★★★★★

Positive

Review for Benchmark Senior Living at Waltham Crossings

I have dealt with [name removed]- all great people. If I have? or concerns they address them immediately. Recommendation, yes.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousFebruary 26, 2025

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care
Public price status
Published starting price available
Last source check
August 13, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Guest Meals
  • Low / No Sodium
  • Special Dining Programs
  • Pureed Meals
  • Restaurant Style Dining
  • No Sugar
  • Vegetarian
  • Anytime Dining
  • Kosher
  • Bar or Pub
  • Private Dining Room
  • International Cuisine
  • Professional Chef
  • Vegan
  • Organic
  • Gluten-free
  • Meals Provided
  • Room Service

Health & wellness

  • Memory Care
  • High Acuity Care
  • Medication Management
  • Staffing & Ancillary Services
  • Incontinence Care
  • Non-Ambulatory Care

Services & convenience

  • Croatian
  • Japanese
  • Farsi
  • Transportation at Cost
  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Resident Parking Available
  • Uncovered Parking
  • Weight Limit (lbs)
  • Cats Allowed
  • Housekeeping
  • Beautician
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • Portuguese
  • Arabic
  • Chinese
  • Italian
  • Spanish
  • Polish
  • French
  • Armenian
  • English
  • Ukrainian
  • Vietnamese
  • Romanian
  • American Sign Language
  • Mandarin
  • Filipino
  • Korean
  • Russian
  • Dutch
  • Hungarian
  • Norwegian
  • German

Activities & engagement

  • Educational Speakers / Life Long Learning
  • Mormon/LDS Services
  • Protestant Services
  • Quilting or Sewing Club
  • Forever Fit
  • Karaoke
  • Bridge Club
  • Sensory-based Programs
  • Stretching Classes
  • Community Service Organizations
  • Trivia Games
  • Book Club
  • Adventist Services
  • Jewish Services
  • Live Dance or Theater Performances
  • Live Musical Performances
  • Montessori Programs
  • Catholic Services
  • Art Classes
  • Current Events Club
  • Brain fitness / Dakim
  • Gardening Club
  • Cooking Club
  • Reminiscence Programs
  • Pet-focused Programs
  • Yoga / Chair Yoga
  • Day Trips and Outings
  • Islamic Services
  • Resident Band or Musicians
  • Buddhist Services
  • Cooking Classes
  • Dances
  • Holiday Parties
  • Cards / Pinochle Club
  • Wine Tasting
  • Wii Bowling
  • Choir / Singing Club
  • Happy Hour
  • Live Well Programs
  • Bible Study Group
  • Activities Off-site
  • Light Therapy Programs
  • Activities On-site
  • Community Service Programs
  • Men's Club
  • Walking Club
  • Devotional Activities Offsite
  • Devotional Activities On-Site
  • Visiting Chaplain or Priest
  • Visiting Rabbi
  • Intergenerational Programs
  • Christian Services
  • Other Religious Services
  • Birthday Parties
  • BBQs or Picnics

Outdoor spaces

  • Outside Patio
  • Beauty Salon
  • Computer or Media Center
  • Central Fireplace
  • Private Bath
  • Meeting Room
  • Outdoor Common Areas
  • Indoor Common Areas
  • Barber Shop
  • Library
  • TV Lounge
  • Raised Garden Beds
  • Movie or Theater Room
  • Piano or Organ
  • Arts and Crafts Center
  • Game Room

Apartment & room features

  • Ground Floor Units
  • Cable or Satellite TV
  • Kitchenette
  • Wheelchair Accessible Showers
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Wi-Fi/high-speed internet
  • Garden View
  • Air Conditioned

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 13, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Benchmark Senior Living at Waltham Crossings – Waltham, MA | Find With Care