Community profile

Benton House of Douglasville

4999 Prestley Mill Road, Douglasville, GA

Assisted LivingMemory CareIndependent Living

3.634 reviewsvia A Place for Mom

About the community

About Benton House of Douglasville

Here or at Home-Let Us Help At Benton House we help thousands of residents and families at our award-winning communities. But we also help tens of thousands more find solutions and reduce risk at home. Wherever you are in your journey, and regardless of your ultimate choice, we look forward to serving you and your family. Key info and digital links on what make Benton House special below. Community Information: Award-Winning -Best Assisted Living-US News and World Report -Pinnacle QI Customer Experience Award -Best Place to Work 5 Consecutive Years -Top 50 Place to Work-Fortune magazine - Douglas County Readers' Choice Award 6 years in a row Help at Home Information: -Free Assistance -Key Risk Areas -Budget and Financial Options -Caregiver Balance See: 5 Biggest Challenge Facing Seniors See: Caregiver Balance/Burnout Be blessed in your caregiving journey and I look forward to you visiting soon. P.S. Many of our residents use Long Term Care Insurance, VA Benefits, Elder Life and other options to help pay for services. Please do let me know if you’d like information in those areas as well when we visit

Published floor plans

Studio

Assisted Living · 0 bedroom

Published starting price

$4,565/month

Care fees not included

Checked August 6, 2026
Schedule a visit →

1 Bedroom

Assisted Living · 1 bedroom

Published starting price

$6,235/month

Care fees not included

Checked August 6, 2026
Schedule a visit →

Studio

Memory Care · 0 bedroom

Published starting price

$5,930/month

Care fees not included

Checked August 6, 2026
Schedule a visit →

1 Bedroom

Memory Care · 1 bedroom

Published starting price

$6,235/month

Care fees not included

Checked August 6, 2026
Schedule a visit →

Semi-Private

Memory Care

Published starting price

$5,020/month

Care fees not included

Checked August 6, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Studio$4,565 observed · tracking future changes
$4,565Aug 6, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

3.6 out of 5 from 34 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★

Critical

Review for Benton House of Douglasville

The Benton House in Douglasville, memory care side is not equipped nor trained to care for Alzheimer's or dementia patients. I definitely would not recommend Benton House to anyone!

Response from the community

We are truly sorry your experience was not more positive. We would welcome the opportunity to learn more. Please call our home office at 678-297-0388 to see if we can resolve your concerns.

February 19, 2026
M Daniels.February 18, 2026

★★★★★

Positive

Clean & Caring Community for Seniors.

Benton House has been a great choice for our mother. The food is very good, the cleanliness and atmosphere is very good and inviting. The staff has had a big turnover recently, but I believe it is for the best. They continue to train & work with staff to be sure residents are receiving the very best care. My mother is the n memory care and has a room to herself. We were able to decorate it and make it very comfortable for her. She has 2 large closets for storage. Sitting area, sleeping area, small kitchen area wit

Response from the community

Thank you for the kind review. We are honored to serve you and your family.

October 29, 2025
Sandy COctober 24, 2025

★★★★

Critical

Do not recommend

Benton House staff is not equipped or trained to care for Alzheimer's patients. I would never recommend them to others.

Response from the community

Thank you for taking the time to post a review. All feedback is important to us but especially suggestions on how we might improve. We’ll certainly review your concerns and in the interim please do feel free to call our home office at 678-297-0388 if you have additional information to share.

June 14, 2025
AnonymousJune 13, 2025

★★★★★

Positive

Review for Benton House of Douglasville

The Staff was extraordinarily helpful prior to move in, during my mom's time there and even after she had to be hospitalized. They were able to assist us with furniture, the chef prepared food that we requested for mom, the nurses and long time CNA's were very kind hearted people. I felt like Benton House hired people for their hearts first and then their resumes.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
5.0 / 5
Activities
3.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
Response from the community

Positive word of mouth has always been and will continue to be our best advertising. Thanks for taking the time to “spread the word!”

March 3, 2025
AnonymousFebruary 28, 2025

★★★★★

Positive

Great staff, compassionate and friendly. Feels like home and safe. One level community so easy to get around as someone is available at all times. Tour director and coordinator are outstanding. Very clean and smells good. Food is very delicious!

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
Response from the community

Thank you so much for taking the time to share your positive experience with our community. We are so pleased we have the opportunity to serve you and your family.

January 13, 2025
Anonymous .January 11, 2025

★★★★★

Positive

Review for Benton House of Douglasville

I would recommend your service and definitely Benton House. Great activities, Great food, treat residents like family. Mom had a great transition to Benton House. We have been very pleased with her care.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
4.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Response from the community

Thank you so much for taking the time to share your positive experience with our community. We are so pleased we have the opportunity to serve you and your family.

September 6, 2024
KHSeptember 5, 2024

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Public price status
Published starting price available
Last source check
August 6, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Low / No Sodium
  • Anytime Dining
  • Guest Meals
  • Café or Bistro
  • Private Dining Room
  • Room Service
  • Meals Provided
  • No Sugar
  • Restaurant Style Dining

Health & wellness

  • Staffing & Ancillary Services
  • Medication Management
  • Memory Care
  • Diabetic Care
  • Incontinence Care
  • High Acuity Care
  • Non-Ambulatory Care

Services & convenience

  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available
  • Cats Allowed
  • Weight Limit (lbs)
  • Dogs Allowed
  • Laundry Service / Drycleaning
  • Grocery Shopping and Errands
  • Beautician
  • Housekeeping
  • English
  • Spanish

Activities & engagement

  • Sensory-based Programs
  • Community Service Organizations
  • Live Well Programs
  • Resident Band or Musicians
  • Community Service Programs
  • Activities Off-site
  • Intergenerational Programs
  • Reminiscence Programs
  • Visiting Chaplain or Priest
  • Holiday Parties
  • Other Religious Services
  • Bridge Club
  • Walking Club
  • Devotional Activities Offsite
  • Devotional Activities On-Site
  • Book Club
  • Karaoke
  • Yoga / Chair Yoga
  • Day Trips and Outings
  • Live Dance or Theater Performances
  • Art Classes
  • Current Events Club
  • Montessori Programs
  • Educational Speakers / Life Long Learning
  • Men's Club
  • Cooking Club
  • Birthday Parties
  • Cards / Pinochle Club
  • Stretching Classes
  • BBQs or Picnics
  • Activities On-site
  • Catholic Services
  • Happy Hour
  • Dances
  • Wine Tasting
  • Bible Study Group
  • Wii Bowling
  • Cooking Classes
  • Choir / Singing Club
  • Quilting or Sewing Club
  • Pet-focused Programs
  • Gardening Club
  • Brain fitness / Dakim
  • Trivia Games
  • Live Musical Performances
  • Light Therapy Programs

Outdoor spaces

  • Beauty Salon
  • Outside Patio
  • Private Bath
  • Barber Shop
  • Library
  • TV Lounge
  • Outdoor Common Areas
  • Indoor Common Areas
  • Central Fireplace
  • Piano or Organ
  • Raised Garden Beds
  • Movie or Theater Room

Apartment & room features

  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Air Conditioned
  • Ground Floor Units
  • Kitchenette
  • Wheelchair Accessible Showers
  • Fireplaces
  • Private patio, deck, or balcony

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 6, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required