Charter of Vinings

We have decided to move our father here. We were treated well. The place is very clean and professional. The residents appear to be happy and engaged.

No what we expected

I'm actually considering moving her again. We're pretty unhappy with our experience Dirty laundry is often found in the floor in her room, long periods of time with out her being checked for incontinence, medication is not given crushed as needed per doctors orders. She is dressed improperly. She has been to the hospital several times since admission

Response from the community

Thank you for sharing your concerns. We are sorry to hear about your experience and take feedback regarding resident care very seriously. We would appreciate the opportunity to speak with you directly. Please contact our Executive Director at 770-319-1497 so we can learn more and address your concerns. Thank you.

June 10, 2026

"Great Beginnings at Charter Senior Living"

Everyone we have met is kind and caring. The day shift seems to be on top of things. It took almost a month to get the night shift to do laundry without me having to ask even though the facility set the laundry days. I would definitely recommend. The facility, staff, activities, and food are all top notch. The location is also good.

Review for Charter of Vinings

- very short staffed, poor communication , unable to address concerns in a timely manor

Response from the community

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and would appreciate the opportunity to speak with you directly. Please contact our Executive Director, Maryam, at 770-435-4477 so we can discuss this further.

March 2, 2026

This is a beautiful facility. The staff are warm and welcoming and the director provided me with information specific to my family’s needs. Everything is clean and bright and residents appear happy and well cared for. The rooms are very nice and families can furnish the rooms to their individual taste. Family is welcome to visit at any time and special celebrations can be arranged in a private dining area. The surrounding area is busy, but Charter is set away from the noises. I’m sure anyone would be comfortable at…

Generally positive, with opportunities for growth

I rated most areas a 3 because my overall experience has been average, with both positives and areas for improvement. At times, the resident room does not appear as clean as expected. Communication between administrative staff and those providing day-to-day care seems to be an area that could be strengthened, as information does not always feel fully aligned. The food is generally okay, though it often seems heavier in carbohydrates and starches, with fewer green vegetables than expected for a balanced diet. Staf…

Response from the community

Thank you for sharing your feedback. We appreciate your recognition of our staff and your honesty about areas where your experience has felt average. We would welcome the opportunity to connect directly, learn more and address your concerns. Please reach out to our Executive Director at (770) 435-4477. Thank you.

January 8, 2026