★★★★★
PositiveReview for Benton House of Staley Hills
The staff are all very friendly and helpful. They were very flexible when working with our schedule.
Community profile
11071 Maplewoods Pkwy, Kansas City, MO
★ 4.121 reviewsRead reviews
About the community
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveThe staff are all very friendly and helpful. They were very flexible when working with our schedule.
★★★★★
PositiveExcellent facility
★★★★★
CriticalThe staff was kind and caring. Communication between employees at shift change was poor and unorganized. Husband needed help with showering, but he did not receive it. Meals were mediocre. He could not adjust to living in a memory care environment, but that was not a fault of the facility. He apparently needs more one on one care that provides him a better sense of security.
★★★★★
PositiveSo far it has been a positive experience, the staff is friendly and helpful. Dining is transitioning with new staff and they are listening to the residents making positive changes. The facility is clean and maintained. The maintenance department is very attentive to the residents wants and needs.
★★★★★
PositiveThe people are very friendly and the facility is clean. They have a great executive director which helps tremendously. I would definitely recommend Benton House of Staley Hills to anyone.
★★★★★
PositiveYou all took wonderful care of my beloved. It seems like yesterday I was visiting there at least once a day. It is family type of environment and friendly staff. I do however think the rates are high. It is very difficult to come up with the money to pay for the care.
Verified overview
Source-published features
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 2, 2026.