★★★★★
CriticalReview for Brookdale Chapel Hill Memory Care
The laundry situation is in need of reform. Many items of clothing and bedding have disappeared. I have brought this up with supervising staff more than once. I do most of his laundry at home. The staff varies a lot . There are some very caring excellent people and some who don't have the personality or temperament for this type of caretaking. The facility is nice and kept clean and inviting . The supervising staff are good listeners and welcome feedback.
Response from the communityWe take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to discuss further.
June 9, 2026




