Studio
Assisted Living · 0 bedroom
Schedule a visit →Community profile
11215 Seven Locks Road, Potomac, MD
★ 4.765 reviewsRead reviews
About the community
Assisted Living · 0 bedroom
Schedule a visit →Assisted Living · 1 bedroom
Schedule a visit →Assisted Living
Schedule a visit →Memory Care · 0 bedroom
Schedule a visit →Memory Care · 1 bedroom
Schedule a visit →Memory Care
Schedule a visit →Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveI would probably give them a 5 overall. My only concern is that we still need to have visiting angles to make sure my sister is getting enough attention. They have a great food program, nurses on staff and good activities. Also, they have entertainment
★★★★★
CriticalI like the friendliness and the common areas are bright, open and welcoming . Now she's stayed longer I am seeing more areas that need improvement. Maintenance, food, nursing care, and physical therapy she has experienced numerous issues. 1. Her apartment has poor air flow and the thermostat doesn't work adequately to adjust temperature 2. Her refrigerator didn't initially work and the replacement needs to be manually defrosted which someone with mobility problems can't do on her own bending down easily 3. She …
★★★★★
PositiveThe staff. The ambience and the quality of the food are the main things that stick out about Brookdale Potomac.
★★★★★
PositivePositive- mom is gaining weight from the dining service and staff are friendly and helpful for the most part Negative- Care response time is much slower than promised. Administration office is slow to fill out her insurance paperwork so she hasn't received any reimbursement yet.
★★★★★
PositiveWhat we like the most about the community is that it is clean, the staff are friendly and helpful and the food is good. Yes, we would recommend Brookdale Potomac community to others
★★★★★
PositiveWhat we like the most about the community is that it is clean, the staff are friendly and helpful and the food is good. Yes, we would recommend Brookdale Potomac community to other families.
Verified overview
Source-published features
Grouped so you can scan what affects day-to-day life before opening an operator page.
Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 14, 2026.