Community profile

Brookdale Potomac

11215 Seven Locks Road, Potomac, MD

Assisted LivingMemory Care

4.765 reviewsRead reviews

About the community

About Brookdale Potomac

In a lovely park setting, you can embrace dementia care or assisted living in an upscale community called Brookdale Potomac. The residents here look forward to consistent care and fun trips to nearby parks, and local spots like the Hillwood and Textile Museum, The National Gallery, and the Smithsonian Air and Space Museum. Each day, the staff assists with personal chores and care needs. Would you like assistance…

Published floor plans

Family and resident feedback

4.7 out of 5 from 65 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Brookdale Potomac

I would probably give them a 5 overall. My only concern is that we still need to have visiting angles to make sure my sister is getting enough attention. They have a great food program, nurses on staff and good activities. Also, they have entertainment

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousJuly 21, 2026

★★★★★

Critical

Our families experience

I like the friendliness and the common areas are bright, open and welcoming . Now she's stayed longer I am seeing more areas that need improvement. Maintenance, food, nursing care, and physical therapy she has experienced numerous issues. 1. Her apartment has poor air flow and the thermostat doesn't work adequately to adjust temperature 2. Her refrigerator didn't initially work and the replacement needs to be manually defrosted which someone with mobility problems can't do on her own bending down easily 3. She

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
3.0 / 5
Care Services
2.0 / 5
Activities
3.0 / 5
Staff
3.0 / 5
Meals & Dining
2.0 / 5
AnonymousJuly 9, 2026

★★★★★

Positive

Top notch

The staff. The ambience and the quality of the food are the main things that stick out about Brookdale Potomac.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousApril 13, 2026

★★★★

Positive

Not bad overall

Positive- mom is gaining weight from the dining service and staff are friendly and helpful for the most part Negative- Care response time is much slower than promised. Administration office is slow to fill out her insurance paperwork so she hasn't received any reimbursement yet.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
3.0 / 5
Activities
5.0 / 5
Staff
2.0 / 5
Meals & Dining
4.0 / 5
AnonymousFebruary 5, 2026

★★★★★

Positive

Our experience

What we like the most about the community is that it is clean, the staff are friendly and helpful and the food is good. Yes, we would recommend Brookdale Potomac community to others

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousJanuary 26, 2026

★★★★★

Positive

Our experience

What we like the most about the community is that it is clean, the staff are friendly and helpful and the food is good. Yes, we would recommend Brookdale Potomac community to other families.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
AnonymousJanuary 23, 2026

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care
Operator
Brookdale
Public price status
Not publicly found
Last source check
August 14, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Private Dining Room
  • Café or Bistro
  • Vegetarian
  • Anytime Dining
  • No Sugar
  • Special Dining Programs
  • Restaurant Style Dining
  • Pureed Meals
  • Guest Meals
  • Low / No Sodium
  • Meals Provided
  • Room Service
  • Vegan
  • Professional Chef
  • International Cuisine

Health & wellness

  • Staffing & Ancillary Services
  • Memory Care
  • Incontinence Care
  • Non-Ambulatory Care
  • High Acuity Care
  • Medication Management
  • Diabetic Care

Services & convenience

  • Property Convenient to Public Transit
  • Uncovered Parking
  • Resident Parking Available
  • Complimentary Transportation
  • Pet Care Available
  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)
  • Housekeeping
  • Grocery Shopping and Errands
  • Laundry Service / Drycleaning
  • Beautician
  • Japanese
  • German
  • Dutch
  • English
  • Italian
  • Spanish
  • French
  • Arabic

Activities & engagement

  • Sensory-based Programs
  • Christian Services
  • Intergenerational Programs
  • Visiting Rabbi
  • Activities Off-site
  • Bible Study Group
  • Devotional Activities Offsite
  • Devotional Activities On-Site
  • Visiting Chaplain or Priest
  • Light Therapy Programs
  • Activities On-site
  • Community Service Programs
  • Men's Club
  • Walking Club
  • Holiday Parties
  • Cards / Pinochle Club
  • Wine Tasting
  • Happy Hour
  • Live Well Programs
  • Resident Band or Musicians
  • Yoga / Chair Yoga
  • Day Trips and Outings
  • Tai Chi
  • Dances
  • Cooking Classes
  • Live Musical Performances
  • Jewish Services
  • Live Dance or Theater Performances
  • Cooking Club
  • Reminiscence Programs
  • Pet-focused Programs
  • Catholic Services
  • Current Events Club
  • Art Classes
  • Brain fitness / Dakim
  • Gardening Club
  • Trivia Games
  • Community Service Organizations
  • Book Club
  • Stretching Classes
  • Karaoke
  • Bridge Club
  • Other Religious Services
  • Quilting or Sewing Club
  • Birthday Parties
  • BBQs or Picnics
  • Educational Speakers / Life Long Learning

Outdoor spaces

  • TV Lounge
  • Barber Shop
  • Library
  • Main Street Shops
  • Indoor Common Areas
  • Outdoor Common Areas
  • Meeting Room
  • Private Bath
  • Central Fireplace
  • Computer or Media Center
  • Beauty Salon
  • Outside Patio
  • Game Room
  • Movie or Theater Room
  • Piano or Organ
  • Jacuzzi
  • Fitness Center
  • Raised Garden Beds

Apartment & room features

  • Kitchenette
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Air Conditioned
  • Garden View
  • Respite or Short Term Stays Offered
  • Handicap Accessible
  • Wheelchair Accessible Showers
  • Ground Floor Units

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 14, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Brookdale Potomac – Potomac, MD | Find With Care