Community profile

Brookdale Union

1717 Union Road, Gastonia, NC

Assisted Living

3.420 reviewsvia A Place for Mom

About the community

About Brookdale Union

Welcome to Brookdale Union! Here, residents can look forward to a flexible lifestyle filled with as much or as little support as they desire. Would you or a loved one like assistance with activities of daily living, such as bathing, dressing, or medication management? How about assistance with transportation, meals, housekeeping, and home maintenance? Here, you can receive all of the above, or a combination of services to help you thrive within this secure environment. Before you move in, each individual receives a comprehensive assessment to determine the services they want and need. This also prevents residents and families from paying for things they don’t truly want. Brookdale Union is designed and decorated to feel just like home. It incorporates an array of nostalgic elements, including a dining room with beautiful wood floors; an outdoor patio filled with rocking chairs; and comforting amenities like a cozy fireside living room and a well-stocked library. The community also offers on-site conveniences like postal services, a therapy room, and even a beauty and barber shop. To promote safety, staff is available 24 hours a day, seven days a week to be notified of any emergencies. An alert system and keypad entries are also used to provide additional monitoring. Community Services and Amenities Find fulfillment each day by participating in a variety of community events, or create your own schedule of activities. Check out a morning fitness class or meet up for Friday night card games and social events. If you love the outdoors, be sure to take a peek at the community garden, courtyard, and scenic walking paths. Meanwhile, the musically inclined can often be found at the community piano playing their favorite tunes for all to hear. There are plenty of exciting ways to fill your days at Brookdale Union — this is your time to shine! Living Arrangements Choose from five pet-friendly apartment options, ranging in size from 332 to 512 square feet, to style and personalize as your own. Bring your favorite items to decorate and make yourself at home. Live alone or bring your partner — companion suites are available. If you need assistance hanging up wall art or have general questions, be sure to reach out to Brookdale’s staff. Their goal is to make your transition as simple as possible. Discover the beauty of living on your terms with attentive support close by, at Brookdale Union. Care Types Offered Brookdale Union is an adult care home , which in the state of North Carolina is a home that provides care, assistance with activities of daily living, supervision, and assistance with medication to seven or more residents. An adult care home may also provide care to residents with cognitive impairments. Brookdale Union Inspection Reports Related: Assisted Living vs. Memory Care: What’s the Difference? Assisted Living vs. Independent Living: What’s the Difference?

Published floor plans

Tracked public-data history

Recent changes

Each timeline item represents one source refresh. Times below show when our system detected a public-data change, not a notification from the community.

  1. August 9, 2026 at 9:20 AM PDT

    1 change detected in this data refresh

    Operator information updated

    Operator changed from not published to Brookdale.

Family and resident feedback

3.4 out of 5 from 20 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★★

Critical

Brookdale Union

Cleanliness- The hallways and main areas are very clean. Rooms are not vacuumed and mopped regularly and when they are, they don't do behind/under beds. Friendliness- It really hard to rate this. I feel like I had built relationships with several key folks who I knew I could depend on and would help me. They have fired almost everyone who was there when Mom arrived in late August and the new people seem bothered by family and residents. I currently have no one I can call or text if I have an immediate need. Qua

See category ratings
Cleanliness
3.0 / 5
Friendliness
3.0 / 5
Value for Cost
3.0 / 5
Care Services
3.0 / 5
Activities
3.0 / 5
Staff
2.0 / 5
Meals & Dining
1.0 / 5
AnonymousJune 26, 2026

★★★★★

Positive

Overall, my mom liked this place. I am not sure if it would suit her at this point. They are currently doing upgrades to the facility.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
Deborah Ann WaldenvilleJune 23, 2026

★★★★★

Positive

[name removed] greeted my wife and I a tour of the facility. She was very knowledgeable and helpful with everything. Highly recommend!

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Staff
5.0 / 5
Michael MMarch 29, 2026

★★★★★

Positive

I would highly recommend this facility

I would rate them all fives. They took very good care of my mother. I definitely would recommend the facility. When she wasn't eating, the lady that was in charge of the dining room kitchen called me up to tell me my mom wasn't eating and she was concerned and I really appreciated that. The nursing staff always answered any questions that I had. I went there all different times a day almost every day and the place was always clean and everyone was well taken care of.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Gail JMarch 18, 2026

★★★★

Critical

Our Familys Experience

I probably would have said 4 or 5 when Mom 1st moved in [date removed], but now I would have to say a 1. Multiple people have been fired recently and while I understand it's a personnel issue, they need to get a full staff there. Today, for example, the cook and/or the new dining room manager didnt show up and there was no hot breakfast. 45 minutes after breakfast is supppsed to be served, they let the residents in and gave them cold cereal. Something is wrong with Moms door and and has locked herself out 4 time

Response from the community

We take your comments seriously and are committed to providing quality care and services to our residents. We would welcome an opportunity to discuss any concerns you may have and hope you will contact our management team to discuss further.

January 27, 2026
AnonymousJanuary 22, 2026

★★★★

Positive

A Home for the Golden Years!!!

Brookdale is really well manage. The facility offer a safe, clean, and comfortable living spaces with friendly staff who provides great care for the patient well being.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
3.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Staff
4.0 / 5
Meals & Dining
4.0 / 5
AnonymousMay 7, 2025

Verified overview

What we know from public sources

Care options
Assisted Living
Operator
Brookdale
Public price status
Not publicly found
Last source check
August 9, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Meals Provided

Health & wellness

  • Memory Care
  • Staffing & Ancillary Services
  • Medication Management
  • Incontinence Care
  • Non-Ambulatory Care
  • Diabetic Care

Services & convenience

  • Uncovered Parking
  • Complimentary Transportation
  • Resident Parking Available
  • Transportation at Cost
  • Pet Care Available
  • Weight Limit (lbs)
  • Cats Allowed
  • Dogs Allowed
  • Grocery Shopping and Errands
  • Beautician
  • Housekeeping
  • Laundry Service / Drycleaning
  • English
  • Spanish

Activities & engagement

  • Pet-focused Programs
  • Live Musical Performances
  • Birthday Parties
  • Day Trips and Outings
  • Activities On-site
  • Community Service Programs
  • Art Classes
  • BBQs or Picnics
  • Happy Hour
  • Holiday Parties
  • Live Dance or Theater Performances
  • Brain fitness / Dakim
  • Devotional Activities On-Site
  • Devotional Activities Offsite
  • Activities Off-site
  • Wii Bowling
  • Visiting Chaplain or Priest
  • Forever Fit
  • Protestant Services
  • Stretching Classes
  • Catholic Services
  • Dances
  • Live Well Programs
  • Trivia Games

Outdoor spaces

  • Meeting Room
  • Beauty Salon
  • Barber Shop
  • Indoor Common Areas
  • Outdoor Common Areas
  • Central Fireplace
  • Piano or Organ

Apartment & room features

  • Bath Tubs
  • Respite or Short Term Stays Offered
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 9, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required