Community profile

Brookdale Virginia Beach

937 Diamond Springs Road, Virginia Beach, VA

Memory CareAssisted Living

3.463 reviewsRead reviews

About the community

About Brookdale Virginia Beach

Embrace coastal city living, all-inclusive care, and gorgeous views at Brookdale Virginia Beach. Here, residents seeking memory care can thrive day or night in a safe environment. Rest assured that the staff is on-site 24 hours a day, seven days a week to be alerted to an emergency. The community also includes secured entrances and exits, enclosed outdoor areas, an emergency alert system, and keypad entries. Along…

Published floor plans

Family and resident feedback

3.4 out of 5 from 63 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

Short staffed

Short staffed No monitoring of aggressive patients There should be a ratio of client to aide There is not and it seems like it's acceptable Beautiful place but not enough staff especially at might There are no cleaners to clean the rooms the maintenance person does it when possible I clean my persons room frequently And strip beds because of solid dry urine smell The clothes are not clean enough i take them home and wash them most of the time this are my evaluations which i talk about them not much being do

AnonymousApril 2, 2026

★★★★

Critical

Unacceptable

My mother’s blood pressure was 220, and she was never properly checked on afterward. One day she asked for two bottles of water and was told there were no bottles available. Instead, she was given a single glass of water. Two months later, my mother passed away. Since then, the facility has refused to release the necessary paperwork to the insurance company. I had private insurance through MetLife that would have paid for her stay. Instead of submitting the documentation so they could be paid directly, they are

See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
1.0 / 5
Meals & Dining
1.0 / 5
Muriel DMarch 3, 2026

★★★★★

Positive

Brookdale Virginia Beach

All staff are very kind and caring with the clients and yes, we would recommend Brookdale Virginia Beach community to other families who may need a place for their loved ones.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
AnonymousAugust 15, 2025

★★★★★

Critical

Needs Improvement

Frankly, I was extremely disappointed. My father wasn't even there a year. They "lost" his wheelchair, threw away a bunch of his belongings due to soiling, yet didn't tell me when it would happen so I could replace them. His room was often smeared with feces AND I had to throw away his dresser because 2 drawers were full of maggots. I ended up getting hospice involved because I did not trust the care he was receiving from the facility. I do NOT recommend Brookdale to anyone. The one positive comment I have is that

See category ratings
Cleanliness
2.0 / 5
Friendliness
2.0 / 5
Value for Cost
2.0 / 5
Care Services
2.0 / 5
Staff
2.0 / 5
Meals & Dining
3.0 / 5
AnonymousJuly 3, 2025

★★★★

Positive

Needs improved menu

The only thing I can think of is that it sometimes can take a while to enter and leave the facility. The door is coded and they do not give the code out, therefore, you sometimes have to wait a while for someone to come to the door. Especially in the evenings. Their menu leaves a lot to be desired.

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
3.0 / 5
Care Services
3.0 / 5
Activities
3.0 / 5
Staff
4.0 / 5
Meals & Dining
2.0 / 5
Patricia DApril 18, 2025

★★★★

Critical

Would NEVER recommend

[date removed] arrived at 3:00 p.m. I fed her lunch was told by [name removed] her dinner will be held for her. Left the facility around 6:00 p.m. around 9:00 p.m. she asked for dinner .. they said kitchen closed .she asked for. Peanut butter and jelly sandwich. Kitchen closed .. she asked for juice. Kitchen closed she was given a warm bottle of water and that was the end of it. Later a CNA came in and asked her if she had a diaper on she responded no she was asked you need to use the bathroom she said she just wen

See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
1.0 / 5
Meals & Dining
1.0 / 5
Muriel DFebruary 20, 2025

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care
Operator
Brookdale
Public price status
Not publicly found
Last source check
August 1, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • No Sugar
  • Meals Provided
  • Professional Chef
  • Restaurant Style Dining
  • Room Service
  • Anytime Dining
  • Guest Meals
  • Special Dining Programs
  • Low / No Sodium
  • International Cuisine
  • Vegetarian
  • Private Dining Room

Health & wellness

  • Medication Management
  • Memory Care
  • Non-Ambulatory Care
  • Diabetic Care
  • Incontinence Care
  • Staffing & Ancillary Services

Services & convenience

  • Property Convenient to Public Transit
  • Complimentary Transportation
  • Pet Care Available
  • Dogs Allowed
  • Cats Allowed
  • Laundry Service / Drycleaning
  • Housekeeping
  • Beautician
  • Filipino
  • Italian
  • Spanish
  • English

Activities & engagement

  • Wii Bowling
  • Pet-focused Programs
  • Cooking Classes
  • Activities On-site
  • Wine Tasting
  • Catholic Services
  • Birthday Parties
  • Stretching Classes
  • BBQs or Picnics
  • Educational Speakers / Life Long Learning
  • Yoga / Chair Yoga
  • Devotional Activities On-Site
  • Karaoke
  • Live Dance or Theater Performances
  • Art Classes
  • Day Trips and Outings
  • Reminiscence Programs
  • Activities Off-site
  • Intergenerational Programs
  • Other Religious Services
  • Holiday Parties
  • Forever Fit
  • Live Well Programs
  • Sensory-based Programs
  • Gardening Club
  • Protestant Services
  • Live Musical Performances
  • Trivia Games
  • Brain fitness / Dakim
  • Tai Chi

Outdoor spaces

  • Outside Patio
  • Barber Shop
  • Beauty Salon
  • Butterfly garden / Hummingbird garden
  • Meeting Room
  • Indoor Common Areas
  • Outdoor Common Areas
  • TV Lounge
  • Piano or Organ
  • Game Room
  • Jacuzzi
  • Movie or Theater Room
  • Arts and Crafts Center
  • Raised Garden Beds

Apartment & room features

  • Ground Floor Units
  • Air Conditioned
  • Handicap Accessible
  • Respite or Short Term Stays Offered
  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Bath Tubs

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 1, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Brookdale Virginia Beach – Virginia Beach, VA | Find With Care