Chapters of Canton

Review for Chapters of Canton

Staff not overly friendly. Rarely greeted me. Dining fine, but sometimes they would not come remind the patient . Activities plenty. Cleanliness was fine. Sometimes the laundry was not put up for the patient. Size was great! I did not feel like they were family. Just seemed like it a job for the workers, not calling.

[name removed] was great. Answered all questions. Advised me about care options for mom and dad. Excellent facility with noticeable improvements done with the renovations. Mom is not ready to make a decision. And family will make decisions when ready.

There were good discounts offered. They had the services I needed available, some at an extra cost. The facility was tidy and adequate, but not fully renovated. The one-bedroom apartment was smaller than expected, only a little over 300 square feet. This was the first place I have toured; therefore, at this time, I don't have others to compare it with.

Chapters of Canton

1. There was not a direct line to memory care. I lived 2 hours away and i couldn't just call to see how my dad was doing. I had to leave a message and wait for someone to return my call. I waited 3 days one time. 2. His room was not kept very clean. 3. The employees were not very personable and so I have to wonder what they were like to the patients when I wasn't there. 4. My dad had been sent to the ER because he became combative. He was diagnosed with pneumonia at the ER. He didn't survive the illness. When I …

A Lot For Mom to Like and Do

Stefanie was very thorough and helpful every step of the way. Brenda at the front desk and Alan over maintenance are both amazing and very nice. Anything that came up was immediately addressed and resolved. And my Mom's doctors are all next door or across the street. We are very pleased.

What we like the most about the community has just been Everything! The staff are wonderful and the community was just completely remodeled!! Yes, we would recommend Chapters of Canton to other families.