Oaks at Alpharetta

Continue to have a positive experience

I'd say we're still 4.5/5 across the board. We really like the staff and the facilities. The Community Relations Director - who is wonderful - just left due to a promotion offer, so we haven't seen who is replacing her yet.

Response from the community

Thank you for sharing your feedback! We’re so glad to hear that you continue to have a positive experience with both the team and the community. We appreciate your kind words and are grateful for your recognition of the care, service, and environment our community provides. While leadership transitions can bring change, our commitment to residents and families remains the same, and we look forward to introducing the newest member of our team soon. Thank you again for your trust and support. If there’s ever anything we can do for you, please don’t hesitate to call us at (770) 796-5871.

June 17, 2026

Review for Oaks at Alpharetta

Staff is good although they seem to have a bit of turnover in the food service help. Posted menus often change. Stephen's mom says she looks forward to having something that's on the menu then they serve something different with no notice. Otherwise we are extremely pleased with the facility. Rated as a four because we have had some bumps, but they are ironed out now.

Response from the community

Thank you for sharing your feedback. We’re glad to hear that you are extremely pleased with the community overall and that the team has been responsive in addressing concerns along the way. We appreciate your comments regarding the dining experience and menu consistency. We take the concerns you’ve shared seriously and understand how disappointing it can be when residents look forward to a specific meal and the menu changes unexpectedly. Thank you for your continued trust and for recognizing the improvements that have been made. We’re grateful to be part of your family's journey. If there’s ever anything we can do, please don’t hesitate to call us at (770) 796-5871.

June 17, 2026

The Memory Care area feels like it is crowded w/ many many residents & seems to have a wide range of care needs & abilities & dependencies for daily functions. To serve this many residents & to be able to meet all their constant individual needs, I’d like to see more caregivers serving in each shift.

Response from the community

Thank you for sharing your feedback. We appreciate you taking the time to share your observations regarding the Memory Care community. We take the concerns you’ve shared seriously, particularly when it comes to staffing levels and ensuring residents receive attentive, individualized support. Providing compassionate care that meets the varying needs of each resident is extremely important to us, and feedback like yours helps us continue evaluating how we can best support both residents and families. We would welcome the opportunity to learn more about your experience and discuss your concerns further. Please feel free to call us at (770) 796-5871 at your convenience.

May 21, 2026

Oaks at Alpharetta

Although my cousin died in the hospital due to heath issues and complications while a resident at the facility, we were pleased with the facility and its services.

Response from the community

Thank you for taking the time to leave a five star review of our community. We are so sorry to hear of your loved ones passing, but we are grateful for the opportunity to serve you and your family.

February 10, 2026

Review for Oaks at Alpharetta

The renovated space makes an immediate positive impression. The staff is very engaged and appears to have good continuity. The memory space is easily accessed and promotes residents being out of their rooms to the extent possible. It's a point an emphasis for Oaks. And I've had a positive experience with Curana, their health care provider. The Director of Sales is so nice. She's very responsive and engaged. Her daughter also works there - from time to time I think. She isn't always there, but it speaks to the famil…

Response from the community

Thank you for your kind and thoughtful review. We’re happy to hear that the renovated space, team engagement, and continuity made a positive impression, and that our memory care neighborhood reflects our commitment to keeping residents connected and engaged. We also appreciate your compliments about our partnership with Curana and our Director of Sales—her responsiveness and heart for this work truly represent who we are. If you ever have questions or would like to learn more, please don’t hesitate to call us at (770) 796-5871. We’d love to connect.

January 14, 2026

Our family's experience

The staff is amazing! My dad fell and they were quick to call us and keep us up to date with what was happening...they were diligent about checking in on him during his hospital stay and when he was in rehab.