★★★★★
PositiveOur family's experience
It is a nice place, always clean and the staff for the most part are wonderful. I would recommend them to others who are searching for a place for their loved one.
Community profile
4916 W Norfolk Rd, Portsmouth, VA
★ 4.532 reviewsRead reviews
About the community
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.
★★★★★
PositiveIt is a nice place, always clean and the staff for the most part are wonderful. I would recommend them to others who are searching for a place for their loved one.
★★★★★
CriticalThe staff was very nice. The facility is lovely. The room size was nice and Dad even shared a "double" with a roommate. Some rooms smell like urine. My Dad loved the food as much as he could since it wasn't my mom's cooking. My Dad probably needed a nursing home, at the end. Bed sores got very bad and he would not change positions for long. The care team let him dictate whether or not he moved based on his mood. They sometimes wouldn't change him, if he didn't "feel" wet. But he should have changed position ever…
★★★★★
CriticalThe facility is in poor condition and needs modernization. Roaches were apparent on multiple occasions. Communication on mom's condition was poor. Health records / issues were not updated properly or consistently. Mom's care plan was changed without discussing it with me and her charges were increased. I was promised by management i would be refunded the difference but never was. Mom passed away on [date removed] and her room was cleaned out completely by [date removed] and i was promised a refund for the remaining…
★★★★★
PositiveI highly recommend them in all categories. My husband has been there over a year and he receives wonderful care.
★★★★★
PositiveI was really impressed with: my elderly aunt was in hospice, but was a huge lover of nature and wildlife. Despite being in hospice and having dementia, staff at Churchland house brought her to a local park the day before she passed, and also on outings for ice cream and other activities that she had not done in years. I had transferred her from a facility out of state where I feel like she was warehouse and it was such a blessing that she was able to go outside and have a private room and such personalized care. Bo…
★★★★★
PositiveCommonwealth Senior Living is a very nice place. Even though my loved one would rather be at home, he has adjusted here.
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Official oversight
Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”
Coverage last checked August 14, 2026.