Community profile

Commonwealth Senior Living at the Ballentine

7211 Granby St, Norfolk, VA

Assisted LivingMemory CareIndependent Living

4.248 reviewsvia A Place for Mom

About the community

About Commonwealth Senior Living at the Ballentine

Established in 1896, Commonwealth Senior Living at Ballentine is Norfolk’s premier senior living community, offering independent living, assisted living, and memory care services in a single, timelessly designed home. Whether you’re seeking long-term care or a short-term stay, Commonwealth promises a dedicated group of caregivers committed to providing the very best service to residents and their families. Amenities and Services With bathing, dressing, and medication management being just a few convenient services residents receive, Commonwealth is here to lend a helping hand any way they can. In addition to on-site therapy and healthcare, their caring staff also provide assistance with things like maintenance and housekeeping services so your time is truly your own. Exclusive programs set Commonwealth apart from the rest. Dining experiences deliver fresh local flavors like seafood and produce from local farms! A professional chef prepares and serves unique cuisine for residents to enjoy any time of the day, whether that be in the distinguished restaurant-style dining area or via room service. By practicing person-centered care, the community encourages residents to engage with life at their own pace. Experience different lifestyles through their exceptional activities program, which delivers new culture, music, food, and international art right to residents’ doorsteps. Or simply enjoy a meaningful conversation in one of their comfortable outdoor living areas, full library, fitness center, and game room. Living Arrangements In support of every family’s specific needs, Commonwealth offers both long-term care and short-term respite care. Choose between studio-style and companion suite floor plans, each offering a kitchenette in select units and private wheelchair accessible bathrooms. Reach out today to learn more about the services offered at Commonwealth Senior Living at Ballentine! Commonwealth Senior Living at Ballentine is an assisted living facility , which in the state of Virginia is a congregate residential setting that provides or coordinates personal and health care services, 24-hour supervision, and assistance for the maintenance or care of four or more residents who are aged, infirm, or disabled, and who are cared for in a primarily residential setting. Commonwealth Senior Living at Ballentine Inspection Reports Related Articles Your Complete Guide to Assisted Living Your Complete Guide to Independent Living Assisted Living vs. Independent Living: What’s the Difference?

Published floor plans

Studio

Assisted Living · 0 bedroom

$4,830/month

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1 Bedroom

Assisted Living · 1 bedroom

$5,790/month

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Studio

Memory Care · 0 bedroom

$6,270/month

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Semi-Private

Memory Care

$4,770/month

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Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Semi-Private$4,770 observed · tracking future changes
$4,770Aug 3, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.2 out of 5 from 48 reviews

Read all on A Place for Mom

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.

★★★★

Positive

Overall would recommend

The management staff handled our situation and stressed feelings with great care and concern. The general staff treat our mom like their own family and always greet us with updates or stories. The activities and amenities (like the hair salon) are super convenient for keeping mom engaged in "normal" activities.

See category ratings
Cleanliness
5.0 / 5
Friendliness
4.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Staff
4.0 / 5
Meals & Dining
3.0 / 5
Response from the community

We understand choosing the right support for a loved one is a decision no family takes lightly, and we’re honored you entrusted us with the care of your mom. Please know our door is always open should we be able to assist your family in any way. We look forward to seeing you soon!

May 4, 2026
Lauren TApril 17, 2026

★★★★

Positive

Warm and welcoming

All of the staff, from aides to administrative to activities to maintenance have been genuinely warm and welcoming, presenting as a unified team.

See category ratings
Cleanliness
4.0 / 5
Friendliness
5.0 / 5
Value for Cost
4.0 / 5
Care Services
4.0 / 5
Activities
4.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
Response from the community

We appreciate the kind words and are glad we could provide you with a positive experience!

March 6, 2026
AnonymousMarch 4, 2026

★★★★★

Critical

Our family's experience

My mom, who dies in April of last year, btw, was there for about three months. She eventually decided to move to an independent living community, because in spite of having and paying for a high level of need, she felt it was necessary to keep personal staff person with her during the days. This was something a number of residents had to do, telling me that the care was insufficient. Trying to get laundry done was a nightmare. The dryer didn't work properly and laundry was sometimes returned very wet. When her sta

Response from the community

Thank you for taking the time to share your feedback. We are truly sorry for your loss and send our sincere condolences to you and your family. I am sorry to hear that the care your mother received did not meet your expectations. Because improving the lives of seniors is the foundation of what we do, please reach out to me directly if there is anything further that we can do at 757-272-2834. Sincerely, Patrice Cherry Executive Director

March 2, 2026
AnonymousFebruary 19, 2026

★★★★★

Positive

Commonwealth Senior Living at the Ballentine

What we like the most about the community is the friendly staff and the location. Yes, we would recommend the community to other families.

Response from the community

We appreciate the kind words and are glad we could provide you with a positive experience!

December 4, 2025
AnonymousDecember 1, 2025

★★★★★

Critical

Our family's experience

Most of the residents who can afford it bring in their own staff people to help them. My mother did and she was not the only one. She did not get sufficient attention from the staff there and since she brought in her own people she got even less, yet they were charging us full rate for hands on care. The laundry services that she paid for were terrible. The dryer barely worked. A load left in for two hours was returned to her still damp. When her staff tried to do her laundry they were told they could only do so on

Response from the community

Thank you for sharing your feedback. We’re sorry to hear about your concerns and appreciate you taking the time to bring them to our attention. If you'd be open to discussing your experience further, we welcome the opportunity to speak with you in greater detail about your concerns.

July 25, 2025
AnonymousJune 25, 2025

★★★★★

Positive

Commonwealth Senior Living at the Ballentine review

My mom says its the best place. She enjoys the workers, and the residents. Mom is in a studio room. I'm not sure about the activities.

Response from the community

Thank you for sharing! We’re so happy to hear your mom is enjoying her experience and feels at home with both the team and fellow residents. If you ever have questions about activities, we’d be happy to share more!

July 25, 2025
AnonymousJune 23, 2025

Verified overview

What we know from public sources

Care options
Assisted Living, Memory Care, Independent Living
Public price status
Published starting price available
Last source check
August 3, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Room Service
  • Restaurant Style Dining
  • Guest Meals
  • Special Dining Programs
  • Meals Provided
  • Anytime Dining
  • Vegetarian
  • Café or Bistro

Health & wellness

  • Memory Care
  • High Acuity Care
  • Medication Management
  • Incontinence Care
  • Diabetic Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care

Services & convenience

  • Uncovered Parking
  • Complimentary Transportation
  • Property Convenient to Public Transit
  • Resident Parking Available
  • Cats Allowed
  • Dogs Allowed
  • Weight Limit (lbs)
  • Laundry Service / Drycleaning
  • Housekeeping
  • Grocery Shopping and Errands
  • Beautician
  • English

Activities & engagement

  • Yoga / Chair Yoga
  • Devotional Activities On-Site
  • Wii Bowling
  • Holiday Parties
  • Wine Tasting
  • Devotional Activities Offsite
  • Happy Hour
  • Activities Off-site
  • Intergenerational Programs
  • Activities On-site
  • Sensory-based Programs
  • Stretching Classes
  • BBQs or Picnics
  • Birthday Parties
  • Live Musical Performances
  • Trivia Games
  • Educational Speakers / Life Long Learning
  • Gardening Club
  • Cooking Classes
  • Day Trips and Outings
  • Pet-focused Programs
  • Live Dance or Theater Performances

Outdoor spaces

  • Beauty Salon
  • Indoor Common Areas
  • Meeting Room
  • TV Lounge
  • Outdoor Common Areas
  • Barber Shop
  • Central Fireplace
  • Library
  • Outside Patio
  • Raised Garden Beds
  • Billiards Lounge
  • Piano or Organ

Apartment & room features

  • Respite or Short Term Stays Offered
  • Bath Tubs
  • Ground Floor Units
  • Wi-Fi/high-speed internet
  • Cable or Satellite TV

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 3, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Commonwealth Senior Living at the Ballentine | Find With Care