Community profile

Jackson Creek Senior Living

16601 Jackson Creek Parkway, Monument, CO

Assisted LivingMemory CareIndependent Living

★ 3.915 reviewsRead reviews

About the community

About Jackson Creek Senior Living

Jackson Creek Senior Living has the benefit of being in one of the most scenic parts of the state in Monument, Colorado, conveniently located between Colorado Springs and Denver. As a suburb, Monument has a quiet, family-friendly feel. Fox Run Regional Park next door is where many residents and visitors hike or go horseback riding. Mt. Herman looks over the town, and the mountain range can be clearly seen from many…

Family and resident feedback

3.9 out of 5 from 15 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

'vibrant community'

Activities, vibrant common areas, friendly staff, clean, residents enjoy the food - right sized servings, in-house medical. I would recommend to others.

Verified ReviewFamily/friendAssisted Living

★★★★★

Positive

"Jackson Creek provided the needed insight, support, and kindness for us to transition Mom into memory care

The staff is kind and attentive. Specifically [names removed]. I would absolutely recommend this place to others who are needing to find a place for their loved one.

Verified ReviewFamily/friendMemory Care

★★★★★

Positive

Jacksons Creek

The staff at JCSL genuinely cares about its residents. It is very convenient to be able to sign up with a Healthcare group that operates right at the center. We have been pleased with the activities and care overall. We are very pleased to the layout is great, bright and lots of room for residents to walk around

Verified ReviewFamily/friendMemory Care

See category ratings

Cleanliness: 5.0 / 5
Friendliness: 5.0 / 5
Value for Cost: 5.0 / 5
Care Services: 5.0 / 5
Activities: 5.0 / 5
Staff: 4.0 / 5
Meals & Dining: 4.0 / 5

★★★★★

Critical

Holiday parties

On Labor Day a couple days ago, we went to the Jackson Creek barbecue with music and a petting zoo. It was supposed to go from 11 to 1 o’clock. Some of us were not even done eating and enjoying the music and the petting zoo and We felt very rushed out. They started closing the doors and taking the music and the petting zoo down at 12:30 and we were just enjoying sitting there and they were breaking up the chairs and tents. We felt very rushed out.. I know the workers are very hard workers and I understand it was a …

Family/friendAssisted Living

See category ratings

Cleanliness: 5.0 / 5
Friendliness: 5.0 / 5
Value for Cost: 4.0 / 5
Care Services: 5.0 / 5
Activities: 3.0 / 5
Staff: 5.0 / 5
Meals & Dining: 2.0 / 5

★★★★★

Critical

Management churn and constant chaos

My parents live at Jackson Creek Senior Living (independent living) and there are things they like about it: the activities staff, the other residents, proximity to my family, and the size/layout of their apartment are all strong positives. However, I talk to them daily and it is a constant swirl of mis-management: multiple elevators broken, one for many months, inability to source food for the kitchen due to lack of sign off by upper management (why do multiple upper managers need to sign off on the purchase of ic…

Family/friendIndependent Living

See category ratings

Cleanliness: 4.0 / 5
Friendliness: 5.0 / 5
Value for Cost: 2.0 / 5
Activities: 4.0 / 5
Staff: 3.0 / 5
Meals & Dining: 1.0 / 5

★★★★★

Positive