★★★★★
PositiveMonticello West
Monticello West had five or six activities a day every day except Sunday. Overall, it is a nice place.
Community profile
5114 McKinney Ave, Dallas, TX
★ 4.495 reviewsvia A Place for Mom ↗
About the community
At Monticello West — a Life Care Services community — find award-winning care for independent living, assisted living, and memory care. Our location in Dallas offers a convenient location to all of the big city’s cultural and entertainment attractions. Inside, you’ll find ornate furnishings in wood-themed interiors that create a refined sense of homey comfort. With top-notch care, great food, and fun activities, you’re sure to find the retirement you’ve been seeking for your loved one. Community Amenities and Services Around the clock, our professional caregivers are ready to deliver personalized care through a multitude of services, including ambulatory care, medication management, and incontinence care. Inside our restaurant-style dining room, enjoy chef-inspired dishes made with senior health in mind. We’ll also handle housekeeping and laundry so your loved one can discover the stress-free lifestyle that’s part of our community. Practice your short game on our putting green, view classics in our theater room, break a sweat in our fitness center, or try something new. Our medley of classes and social events, like wine tastings, art classes, and happy hours, instill the exciting atmosphere that fills our community. Living Arrangements We offer studio, one-bedroom, and two-bedroom apartments in multiple floor plans to meet your loved one’s space and style needs. Each unit can come with wheelchair-accessible features and full kitchens. State licensing information To explore the licensing information and compliance histories of senior living communities in the state of Texas, visit the Texas Long-Term Care Provider Search database . Related Articles Assisted Living vs. Independent Living: What's the Difference? Finding Senior Living for Elderly Couples Memory Care Activities: How Communities Engage Seniors With Dementia
Family and resident feedback
Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the named review source and are not independently verified by us.
★★★★★
PositiveMonticello West had five or six activities a day every day except Sunday. Overall, it is a nice place.
★★★★★
PositiveToo often, they served cold meals when hot meals were the expectation. Especially at dinner. The apartment size and location of the community were fine.
★★★★★
PositiveOne of the few places that offers assisted living type B for my brother-in-law and could admit my sister for independent living. Willingness to work with them as a couple was appreciated. Parking is often not available, sometimes having to park 2 blocks away.
Response from the communityThank you again for taking the time to let us know how we did. We hope you have a great day!
May 10, 2025
★★★★★
PositiveMy friend's experience has been very positive. I just can't say enough good things about the staff ! They have all been incredibly helpful and kind. One of the reasons I picked Monticello West was because of the longevity of the staff. I think the average length was 12 years and above. I see the people at work - when no one else is there and their care and compassion are overwhelming.
Response from the communityWe're happy you found our staff to be so supportive during your experience here at Monticello West. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
November 13, 2024
★★★★★
PositiveEveryone is very friendly and seems to do well doing their jobs and taking care of the residents. I didn't see a lot of staff turnover either, which is good.
Response from the communityHi Mark, thank you so much for your positive comments about Monticello West! Thanks again for the recommendation, and have an amazing day!
November 6, 2024
★★★★★
PositivePeace of mind but they can improve on communication with the family. We liked that he wasn't alone and his Nurse Willis was extremely kind and [name removed] thought of him as a friend.
Response from the communityThank you for taking the time to leave a review for us at Monticello West. We take all feedback seriously and will take this back to the team. We're happy we could meet your expectations! Thank you again for the great review!
July 26, 2024
Verified overview
Source-published features
Grouped so you can scan what affects day-to-day life before opening an operator page.
Published by A Place for Mom ↗. Features can change; confirm those that matter before touring.