Mountain Lakes Estates

A nice facility with a dining problem

My parents are not that happy at Mountain Lake Estates. The apartment is nice and it is large. The facility is well-maintained and attractive. The activities are okay, rather limited in my view. Unfortunately my parents don't participate in many of them. The cleaning service in their room is not to my standards; mold in the bathroom that isn't addressed, no dusting at all, etc. My parents biggest complaint is the food and dining service. The facility doesn't seem able to hire or keep quality servers who pay attenti…

Would recommend

Best place ever!!!! [name removed] and [name removed]...best staff ever. Friendly beautiful lake views. I would recommend this place.

Review for Mountain Lakes Estates

It's a beautiful place on a small lake. The people are nice and most all of residents are too. I would highly recommend.

A great place to be

It is so bright light with the Dining Room have large windows in and the hall are wide and light They could improve on the meals by making home cooked meals and try not to be so fancy.

Great start, but staffing changes hurt

At first it was great. Good food good help. But they sold and changed staff. The food quality went down and we were told the weekly housekeeping would only be every 2 weeks. This is not what we agreed to so I am taking my mom out of this facility. Would not recommend

Excellent Location, Better People

I cannot say enough good things about this retirement living building. The staff members are amazing - they treat their residents like family, and they go out of their way to make sure everyone feels comfortable and at home. The facilities are top-notch, with lots of amenities and activities to keep residents engaged and happy. I would recommend this building to anyone looking for exceptional care for their loved ones.

Response from the community

Nate, thank you for your 5 star review! We are thrilled you're so pleased with your experience with Mountain Lakes Estates!

July 31, 2023