Community profile

North Pines Assisted Living

3316 Wilhelm Ln, Manchester, MD

Assisted Living

★ 1.03 reviewsRead reviews

About the community

About North Pines Assisted Living

Located in the small town of Manchester, Maryland, North Pines is an assisted living facility for seniors founded in 1983. North Pines aims to promote optimum dignity and independence for seniors, helping them exercise mind, body and spirit on a daily basis while continuing the tradition of compassionate care in a loving, home-like atmosphere. Professionally trained caregivers are available to help residents with…

Family and resident feedback

1.0 out of 5 from 3 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Critical

New Ownership, Still Check Everything

My previous reviews are no longer valid. I just felt the need to inform potential residents. If you are placing your loved one here, keep your eyes open, ask for certifications of those providing meds and question everything even though you may not receive the entire truth. Over the past 4 years including new ownership/same management, I have had to address serious health and safety related violations. There are past alliances between management and a few staff members. Positives under new ownership are renovations…

Family/friendResidential Care Home

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Cleanliness: 3.0 / 5
Friendliness: 2.0 / 5
Value for Cost: 1.0 / 5
Care Services: 1.0 / 5
Staff: 3.0 / 5
Meals & Dining: 3.0 / 5

★★★★★

Positive

Exceptional Place For Your Loved One and Mine

I have had an exceptional experience since placing my Mother at North Pines. She has been there since [date removed]. The Owner, Manager, and staff are ALWAYS pleasant, patient and respectful toward Mom, myself and family. I never worry because I know that she is well taken care of both emotionally and physically. I thought it was very nice for Christmas when they had their own dinner, bought presents for the residents, and even sent pictures of the event. Extremely thoughtful staff!!!

Family/friendResidential Care Home

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Cleanliness: 5.0 / 5
Friendliness: 5.0 / 5
Value for Cost: 5.0 / 5
Care Services: 5.0 / 5
Activities: 4.0 / 5
Staff: 5.0 / 5
Meals & Dining: 5.0 / 5

★★★★★

Critical

Nothing Special

Hi , my Mom was only there for a little less than a month . She went down hill fast and had to go to Gilchrist hospice in Towson , where she substantially passed away . North Pines was OK , however we had a few concerns . First they didn’t seem to have much help at night . The patients seemed to roam around at will . And now after 30 days , [name removed] owes us around 3,000 dollars and won’t return our calls . I guess a lawyer is the next step . We need the money she owes us to settle Moms estate and [name remove…

Family/friendResidential Care Home

See category ratings

Cleanliness: 3.0 / 5
Friendliness: 3.0 / 5
Value for Cost: 3.0 / 5
Care Services: 3.0 / 5
Activities: 3.0 / 5

Verified overview

What we know from public sources

Care options: Assisted Living
Operator: Not yet resolved
Public price status: Not publicly found
Last source check: August 16, 2026

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 16, 2026.

Questions to confirm with the community

Additional care fees: Not publicly disclosed
Move-in fee: Not publicly disclosed
Exact unit availability: Confirmation required

North Pines Assisted Living

About North Pines Assisted Living

1.0 out of 5 from 3 reviews

New Ownership, Still Check Everything

Exceptional Place For Your Loved One and Mine

Nothing Special

What we know from public sources

Inspection and quality records

Questions to confirm with the community

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