Community profile

Northlake House

9108 Reames Rd, Charlotte, NC

Memory Care

4.315 reviewsRead reviews

About the community

About Northlake House

Charlotte's Newest Memory Care Community! At Northlake House, we're dedicated to helping our residents achieve their "best life." By creating a safe, engaging, and therapeutic environment, we are committed to maximizing the dignity and self-confidence of every resident, allowing them to enjoy time with family, friends, and each other within a caring, homelike environment. Our exclusive NorthStar Memory Care program…

Published floor plans

Studio

Memory Care · 0 bedroom

Published starting price

$6,255/month

Care fees not included

Checked August 1, 2026
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Semi-Private

Memory Care

Published starting price

$5,410/month

Care fees not included

Checked August 1, 2026
Schedule a visit →

Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Semi-Private$5,410 observed · tracking future changes
$5,410Aug 1, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.3 out of 5 from 15 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★

Positive

Nice place

My uncle [name removed] never truly had a chance to adjust too North Lake House and settle in. He has passed on since we put him in there. He was placed in North Lake House around the New Year and passed away in early April. He was in and out of the hospital so much during that time period I just don't think he ever really got settled in there. That was not North Lake House's fault, it was just the way the cards were dealt.

AnonymousJuly 15, 2026

★★★★

Critical

Review for Northlake House

Until recent events, I was very pleased with the services provided by Northlake House. That said, I must speak from my heart. I do believe there is some accountability on the part of the facility regarding my mother’s current physical condition. The comments made by staff about not having proper coverage concern me, as they suggest that my mother may not have been adequately monitored during the time her blood pressure elevated, ultimately resulting in her stroke.

LaDonna FMarch 20, 2026

★★★★★

Positive

Review for Northlake House

It is very nice and on the ball staff! Mom is really acclimatized to the facility and has made some friends. Food is good and healthy!

Marc CFebruary 20, 2026

★★★★★

Positive

North Lake House Review

I have no complaints against North Lake House. [names removed] over there, in particular, seem excellent at their jobs. It is a nice facility. The people who work there have been nothing but kind and professional in my limited experiences thus far. Very helpful.

Brad DFebruary 3, 2026

★★★★★

Positive

Review for Northlake House

Very professional and family friendly. I would recommend to others.

ClarenceJanuary 8, 2026

★★★★★

Positive

Review for Northlake House

I have been quite pleased with the facility as a whole. The caregivers are knowledgeable and so very kind to my husband. My husband is dealing with a debilitating form of dementia, he feels very insecure and is quite paranoid and has episodes of delirium. The caregivers give him one on one attention and stay with him until he is calm. He has repeatedly told me how very kind everyone is. The facility is always clean and the residents look well kempt. My husband enjoys the meals and tells me there are snacks out if y

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
4.0 / 5
Staff
5.0 / 5
Meals & Dining
4.0 / 5
AnonymousMarch 6, 2025

Verified overview

What we know from public sources

Care options
Memory Care
Public price status
Published starting price available
Last source check
September 5, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • Low / No Sodium
  • Restaurant Style Dining
  • No Sugar
  • Meals Provided
  • Guest Meals
  • Professional Chef
  • Café or Bistro

Health & wellness

  • Memory Care
  • Incontinence Care
  • Diabetic Care
  • Staffing & Ancillary Services
  • Non-Ambulatory Care

Services & convenience

  • Complimentary Transportation
  • Housekeeping
  • Laundry Service / Drycleaning
  • English

Activities & engagement

  • Cooking Classes
  • Light Therapy Programs
  • Activities On-site
  • Gardening Club
  • Activities Off-site
  • Devotional Activities Offsite
  • Live Musical Performances
  • Trivia Games
  • Holiday Parties
  • Birthday Parties
  • Pet-focused Programs
  • Stretching Classes
  • Art Classes
  • Live Dance or Theater Performances

Outdoor spaces

  • Outdoor Common Areas
  • Main Street Shops
  • TV Lounge
  • Outside Patio
  • Central Fireplace
  • Barber Shop
  • Indoor Common Areas
  • Beauty Salon
  • Indoor Atrium
  • Movie or Theater Room
  • Fitness Center

Apartment & room features

  • Wheelchair Accessible Showers
  • Cable or Satellite TV
  • Wi-Fi/high-speed internet
  • Respite or Short Term Stays Offered
  • Air Conditioned
  • Handicap Accessible
  • Ground Floor Units

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked September 5, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Northlake House – Charlotte, NC | Find With Care