Community profile

Preston House

4910 Harris Woods Blvd, Charlotte, NC

Memory Care

4.760 reviewsRead reviews

About the community

About Preston House

Preston House is a memory care community in a quiet residential area with close access to a variety of community services and amenities. Located in Charlotte, North Carolina, Preston House has close access to medical facilities and pharmacies for continued medical care. There are also plenty of grocery stores in the area. Residents and their family and friends will have plenty of options for entertainment with…

Published floor plans

Studio

Memory Care · 0 bedroom

Published starting price

$7,455/month

Care fees not included

Checked August 1, 2026
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Tracked published prices

Price history by floor plan

Compare floor plans over time. The lowest current option with tracked history is selected first.

Studio$7,455 observed · tracking future changes
$7,455Aug 1, 2026

One source-published starting price observed so far. No price change has been observed yet.

Family and resident feedback

4.7 out of 5 from 60 reviews

Recent public reviews can help surface themes to ask about on a tour. Ratings belong to the original review source and are not independently verified by us.

★★★★★

Positive

Review for Preston House

Preston House Memory Care is top notch! The staff are knowledgeable, caring, kind & seem to genuinely love what they do. The facility is clean & well appointed. The large, enclosed , backyard is beautiful, offering a safe place for residents to wander or rock. Appropriate activities & trips are included for those who are able to participate. It is a blessing & a comfort to know that my sister is at home at Preston House Memory Care.

AnonymousMay 20, 2026

★★★★★

Positive

Loved [name removed], however unfortunately my relative was not accepted due to urostomy bag. That is all, thank you for the wonderful visit.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Staff
5.0 / 5
Kelly LMay 4, 2026

★★★★★

Positive

Preston House

I had lots of questions. The staff were very prompt and thorough in answering questions and addressing concerns I had before move-in. The staff are friendly and engaged with residents. My husband is always clean shaven and well bathed. He seems to be content there and made an easy transition from home.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
AnonymousMarch 6, 2026

★★★★★

Positive

Highly recommend

I recently visited a family member at Preston House and was blown away by the cleanliness and welcoming smiles from staff. I was also happy to see all the activities they had planned for that day. I don’t get to come in town that often to see my loved one so I was thrilled to see they are happy and loved. Thank you to everyone at Preston House for creating a happy environment.

See category ratings
Cleanliness
5.0 / 5
Friendliness
5.0 / 5
Value for Cost
5.0 / 5
Care Services
5.0 / 5
Activities
5.0 / 5
Staff
5.0 / 5
Meals & Dining
5.0 / 5
Lyn MFebruary 19, 2026

★★★★

Critical

GUILT FOR BRINGING HIM THERE

DO NOT GO TO PRESTON HOUSE. my dad’s been gone for six months and the care/disrespect he received there still haunts us. If we could have brought him home for his last months/days, we would have. The rooms are small, dirty, and dark. The food was horrible, I was there often and always brought him something edible. The staff were friendly on day one, all smiles, day two and after very unfriendly and rude. Never met the doctor once and we asked to. Nurse only there 8-5 M-F. Didn’t get bathed 3 times a week as promi

See category ratings
Cleanliness
1.0 / 5
Friendliness
1.0 / 5
Value for Cost
1.0 / 5
Care Services
1.0 / 5
Activities
1.0 / 5
Staff
1.0 / 5
Meals & Dining
1.0 / 5
AnnonymousFebruary 14, 2026

★★★★★

Positive

Preston House

Very friendly and patient. They all do a great job helping when needed.

AnonymousJanuary 22, 2026

Verified overview

What we know from public sources

Care options
Memory Care
Public price status
Published starting price available
Last source check
August 17, 2026

Source-published features

Amenities and services

Grouped so you can scan what affects day-to-day life before opening an operator page.

Meals & dining

  • No Sugar
  • Meals Provided
  • Low / No Sodium

Health & wellness

  • Diabetic Care
  • Medication Management
  • Memory Care
  • Staffing & Ancillary Services
  • Incontinence Care
  • Non-Ambulatory Care

Services & convenience

  • Uncovered Parking
  • Transportation at Cost
  • Housekeeping
  • Laundry Service / Drycleaning
  • Beautician
  • English

Activities & engagement

  • Holiday Parties
  • Devotional Activities On-Site
  • Birthday Parties
  • BBQs or Picnics
  • Live Dance or Theater Performances
  • Light Therapy Programs
  • Activities On-site
  • Reminiscence Programs
  • Live Musical Performances
  • Dances

Outdoor spaces

  • Indoor Common Areas
  • Outdoor Common Areas

Apartment & room features

  • Ground Floor Units
  • Respite or Short Term Stays Offered
  • Air Conditioned

Official oversight

Inspection and quality records

Inspection coverage has not yet been completed for this community. “Not covered” is not the same as “no violations found.”

Coverage last checked August 17, 2026.

Questions to confirm with the community

Additional care fees
Not publicly disclosed
Move-in fee
Not publicly disclosed
Exact unit availability
Confirmation required
Preston House – Charlotte, NC | Find With Care